Can I use the drive-through at any time at this McDonald's?

Yes, the drive-through is open 24 hours every day.

What meals are served at this McDonald's?

This location serves breakfast, lunch, and dinner.

What payment options are accepted at McDonald's 16 Conway St?

They accept American Express, Cash, Discover, Mastercard, and Visa.

Is McDonald's at 16 Conway St suitable for families and children?

Yes, it welcomes families and children and has a children's menu available.

What is the recommended attire when visiting this McDonald's?

Casual attire is recommended for visiting this location.

Which nearby banks can customers visit close to McDonald's at 16 Conway St?

Nearby banks include RBC Royal Bank, TD Canada Trust Branch and ATM, Servus Credit Union, BMO Bank of Montreal, and CIBC Branch.

Are there convenient nearby coffee shops near McDonald's for additional coffee options?

Yes, Tim Hortons and Starbucks coffee shops are nearby for more coffee choices.

What nearby fitness or wellness centers can I visit before or after dining at McDonald's on Conway St?

Nearby options include YogaNation yoga studio and gym, as well as Orangetheory Fitness for sports and fitness instruction.

Brand Certified

McDonald's

3.1

(882 reviews)

Get Directions Order Menu Call Website

Business Details

16 Conway St, Red Deer, AB

T4P 0N1, Canada

(403) 356-2133

https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's

From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
DebitAvailable
Cash onlyNot available
Drive-throughAvailable
BreakfastAvailable
LunchAvailable
DinnerAvailable
Welcomes familiesAvailable
Kid friendlyAvailable

Location

McDonald's

16 Conway St, Red Deer, AB

T4P 0N1, Canada

Get Directions

Hours

MondayOpen 24 Hours

TuesdayOpen 24 Hours

WednesdayOpen 24 Hours

ThursdayOpen 24 Hours

FridayOpen 24 Hours

SaturdayOpen 24 Hours

SundayOpen 24 Hours

Reviews

3.1

882 reviews

5 stars

249

4 stars

172

3 stars

135

2 stars

1 star

252

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall lack of attention to detail.

Food Quality

Frequent complaints about cold, stale, or poorly prepared food, including undercooked fries and incorrect items.

Management Issues

Several reviews pointed to ineffective management, with reports of rude behavior towards both customers and staff.

Positive Staff Experiences

A few customers praised specific staff members for their friendliness and good service, indicating some positive interactions.

A
Максим Овчаров
2 days ago
5.0
Violetta's manager is very helpful and pleasant
NT
Nicole Toliver
Feb 20, 2026
5.0
HUGE shout out to the McDonalds evening team Feb 20, 2026… we had a spill at our table, not only did they help clean it up, they also gave us brand new fries and cups for no charge. VERY friendly staff and VERY happy with our experience here. Can’t believe how much they went out of the way for us!
LT
Lindsey Thayer
Feb 12, 2026
4.0
Love Deb from the drive thru, nicest lady ever..and you guys actually make the best breakfast burritos..McDonald's in Sylvan makes them so tiny, I actually feel i get my money's worth here! 😋
AS
Ashly Sinnock
Jan 20, 2026
1.0
Don’t bother going up to the till. They will just keep chatting about their weekend and be on the phone right at the till. Didn’t even acknowledge me as I was standing there for awhile. Terrible customer service
CC
Cari
Dec 28, 2025
1.0
I went to the drive thru to order two very simple items: salted caramel McFlurry and fudge sundae. It blows my mind how incompetent these people who were working here during the midnight hours are. They had the audacity to hand me over two melted desserts splattered with caramel and fudge. It looked absolutely disgusting. This was after waiting about five minutes for them to make it. I asked for them to remake them because it literally looked like dog vomit. I am currently waiting another 10 minutes for them to fix my mistake. Living in the neighbourhood for five years, I can honestly say 99% of the time I come here, they make an error. They have zero customer service skills as well. However, there are younger staff who now work during the day that are doing much better than the general crew. If it were up to me, everyone would be fired except the two new ones I’ve recognized . Worst McDonald’s ever.