Service Quality
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, and poorly prepared items.
Cleanliness
Customers frequently mentioned unsanitary conditions in the restaurant and bathrooms.
Management Issues
Several reviews pointed to poor management practices, including unprofessional behavior and lack of staff training.
Mixed Experiences
While some customers praised individual staff members for their friendliness and service, these positive experiences were overshadowed by the overall negative feedback.