Service Speed
Customers frequently reported excessively long wait times, often with orders taking much longer than expected.
Food Quality
Numerous reviews highlighted issues with food quality, including spoiled ingredients, incorrect orders, and poorly prepared items.
Staff Attitude
Many customers expressed dissatisfaction with staff behavior, citing rudeness and lack of attentiveness, particularly from management.
Cleanliness
Several reviews mentioned concerns about cleanliness, both in the dining area and in food preparation practices.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their friendliness and efficiency.