Service Speed
Customers frequently reported long wait times for food, with some experiences exceeding 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
Several customers complained about cold or poorly prepared food, including items that were overcooked or not fresh.
Staff Friendliness
Despite the negative feedback, some customers praised the friendliness and helpfulness of the staff, particularly during busy times.
Cleanliness Issues
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.