Customers frequently praised the friendly and accommodating staff, highlighting excellent customer service experiences.
Food Quality
While many reviews noted fresh and tasty chicken, there were complaints about greasy and poorly cooked food on several occasions.
Wait Times
Some customers reported long wait times for their orders, particularly during busy hours, which affected their overall experience.
Cleanliness and Environment
The cleanliness of the restaurant was generally appreciated, but there were mentions of uncomfortable conditions due to lack of air conditioning.
VV
vanessa v.
2 days ago
3.0
i had a great experience at this KFC downtown red deer . khatima was respectful, patient, and very helpful. She served my order with a smile and made sure everything was correct. Excellent customer service!
CC
Chahal Chajal
2 days ago
5.0
Service was so quick and food was to fresh
JS
Jutt Saab
3 days ago
5.0
I love there quick service and food was delicious or fresh
HP
Harman Preet
Jan 6, 2026
5.0
Loved the chicken and warm service. Definitely come back again.
AT
Angela Thomas
Dec 24, 2025
5.0
The girls that work here are all so kind, appreciative and amazing people to deal with. I order from only this kfc while also doing Uber. I love picking up from this establishment! Their communication is always friendly and on par.
Keep up the great work girls! 🫶🏼