Numerous reviews highlighted poor customer service, including rude staff, slow service, and frequent order mistakes.
Food Quality
Customers reported inconsistent food quality, with complaints about cold, stale, or poorly prepared items.
Atmosphere
The dining environment received mixed feedback, with some noting cleanliness issues and disruptive patrons.
Staff Attitude
Many reviews mentioned unfriendly or unprofessional behavior from staff, impacting the overall customer experience.
Pricing Concerns
Several customers expressed dissatisfaction with high prices relative to the quality of food and service.
MM
Monica
Nov 12, 2025
2.0
They forgot to give us a fork for the poutine; luckily I checked everything before we left. Poutine and double cheeseburger was good, but my crispy chicken mayo burger was very sad looking.
AT
Angel Clark (Texas)
Oct 18, 2025
5.0
Love dairy Queen
JJ
Jason Kornyk (Joker)
Sep 30, 2025
1.0
Ordered a double cheese and a drink to sit in a drive thru of 2 people me being the second
JE
Jennifer Edmunds
Sep 26, 2025
3.0
The food was not great. The fries tasted old and were very very oversalted. There was a long wait and the cone we ordered was forgotten until we reminded them. The dining room had a lot of loud disruptive people in it. We ended up taking everything to go because we just weren't comfortable.
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 4202 Gaetz Ave, Red Deer, AB, T4N 3Z3, Canada.
What are the opening hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill provide facilities for families and children?
Yes, it is family-friendly with amenities such as high chairs, seating, restrooms, and a welcoming environment for kids.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill has a drive-thru for convenient food pickup.
Can I order food online or via a mobile app from Dairy Queen Grill & Chill?
Yes, you can order online through their pickup URL and download the Dairy Queen app for exclusive deals and mobile ordering.
Does Dairy Queen Grill & Chill offer free Wi-Fi to customers?
Yes, free Wi-Fi is available at Dairy Queen Grill & Chill.
What nearby transportation options can help me visit Dairy Queen Grill & Chill?
Greyhound Red Deer bus station is nearby, providing convenient transportation access to Dairy Queen Grill & Chill.
Are there any nearby hotels for visitors of Dairy Queen Grill & Chill?
Yes, nearby hotels include Wyndham Hotels & Resorts, Super 8 Red Deer City Centre, and Econo Lodge Inn & Suites City Centre, ideal for visitors staying in the area.
What other dining options are close to Dairy Queen Grill & Chill?
Nearby dining options include another Dairy Queen, DQ Grill & Chill Restaurant, Pizza 73, and Tim Hortons, offering a variety of fast food and cafe selections.