Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.6
701 reviews
5 stars
257
4 stars
192
3 stars
103
2 stars
39
1 star
110
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor service and lack of acknowledgment.
Food Quality
Food quality was inconsistent, with complaints about cold items, overcooked meals, and missing toppings.
Speed of Service
Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as enjoying the food.
- RORonda OldsDec 13, 20255.0Taylor at 4202 Gaetz was so accommodating with a last minute request. I came from out of town to see my family and wanted an Elsa cake. She didn’t once make me feel like an irritation for the request. I tried another store first because our hotel was right there and they refused the request. Taylor is a gem 🙌🏼 and understood how to go above and beyond.
- MMMonicaNov 12, 20252.0They forgot to give us a fork for the poutine; luckily I checked everything before we left. Poutine and double cheeseburger was good, but my crispy chicken mayo burger was very sad looking.
- ATAngel Clark (Texas)Oct 18, 20255.0Love dairy Queen
- JJJason Kornyk (Joker)Sep 30, 20251.0Ordered a double cheese and a drink to sit in a drive thru of 2 people me being the second
- JEJennifer EdmundsSep 26, 20253.0The food was not great. The fries tasted old and were very very oversalted. There was a long wait and the cone we ordered was forgotten until we reminded them. The dining room had a lot of loud disruptive people in it. We ended up taking everything to go because we just weren't comfortable.
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 4202 Gaetz Ave, Red Deer, AB, T4N 3Z3, Canada.
What are the opening hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill provide facilities for families and children?
Yes, it is family-friendly with amenities such as high chairs, seating, restrooms, and a welcoming environment for kids.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill has a drive-thru for convenient food pickup.
Can I order food online or via a mobile app from Dairy Queen Grill & Chill?
Yes, you can order online through their pickup URL and download the Dairy Queen app for exclusive deals and mobile ordering.
Does Dairy Queen Grill & Chill offer free Wi-Fi to customers?
Yes, free Wi-Fi is available at Dairy Queen Grill & Chill.
What nearby transportation options can help me visit Dairy Queen Grill & Chill?
Greyhound Red Deer bus station is nearby, providing convenient transportation access to Dairy Queen Grill & Chill.
Are there any nearby hotels for visitors of Dairy Queen Grill & Chill?
Yes, nearby hotels include Wyndham Hotels & Resorts, Super 8 Red Deer City Centre, and Econo Lodge Inn & Suites City Centre, ideal for visitors staying in the area.
What other dining options are close to Dairy Queen Grill & Chill?
Nearby dining options include another Dairy Queen, DQ Grill & Chill Restaurant, Pizza 73, and Tim Hortons, offering a variety of fast food and cafe selections.