Numerous customers reported rude and unhelpful staff, slow service, and order mistakes.
Food Quality
Many reviews mentioned poor food quality, including reheated items, incorrect orders, and unsatisfactory freshness.
Cleanliness
Customers frequently noted unsanitary conditions in the bathrooms and dining area, with some tables not being cleaned.
Menu Availability
Several customers expressed frustration over menu items being unavailable or not accurately represented.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed certain menu items like ice cream and burgers.
HR
Honest Reviewer
6 days ago
1.0
Found two pieces of cheesecake in my large strawberry cheesecake blizzard. Thank you DQ.
JH
Joe Hunt
Oct 14, 2025
4.0
Their bathroom needed cleaning and it stunk in there so bad I left and went home to use the bathroom.
WT
William Tarr
Sep 11, 2025
1.0
Whats up with the rude senseless staff went there tonight they screwed up my order and the lady dropped my change on the ground no sorry just closes the window on me if ya don't wanna come here and work go back o where you came from drives me nuts
WW
Wjjwjw
Aug 16, 2025
5.0
Super cool ig
KB
Kaylan Birchard
Aug 1, 2025
1.0
Went there tonight order was extremely slow, screwed up my order and did not seem to care now. I have something that I paid for that. I do not want so essentially a waste of money and my personal opinion extremely careless staff.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.
Where is Dairy Queen Grill & Chill located?
It is located at 21 - 6791 Gaetz Avenue, Northill, Red Deer, AB, T4N 4C9, Canada.
What are the opening hours for Dairy Queen Grill & Chill?
The restaurant is open every day from 10:30 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and equipped for children?
Yes, the restaurant welcomes families and children, providing booster seats, high chairs, and a family-friendly environment.
Can I place mobile orders or get deals through an app?
Yes, you can download the Dairy Queen app for exclusive deals and mobile ordering with rewards.
Where can I find more information or order online?
You can visit their official website or order online at https://www.dairyqueen.com/en-ca/order/pickup/n/27090/.
Are there other food options nearby Dairy Queen Grill & Chill?
Nearby food options include Pink Bow Steak and Crepes (Asian restaurant), Wendy's (burger restaurant), Mediterranean Lava Grill, Little Caesars (pizza), and Phoenix Buffet (Chinese restaurant).
What nearby financial services are close to Dairy Queen Grill & Chill?
Nearby financial services include RBC Royal Bank, Fairstone (financial service and mortgage broker), Servus Credit Union - North Hill, and Michelle Webber RBC Financial Planner.
What are some nearby businesses or services customers might visit before or after Dairy Queen?
Customers might visit nearby places such as Pines Chiropractic and Laser Center, Uptown Liquor Store, Diva Nails Studio, Crystals and Sun Signs (gift shop), or UPS Access Point for various needs.