Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.9
544 reviews
5 stars
223
4 stars
173
3 stars
74
2 stars
22
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of friendly and poor service experiences, with some praising staff while others noted rudeness and slow response times.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory portion sizes.
Wait Times
Long wait times were frequently mentioned, particularly in the drive-thru, with some customers expressing frustration over excessive delays.
Cleanliness
The cleanliness of the restaurant received mixed feedback, with some customers noting clean facilities while others reported dirty tables and unsanitary conditions.
Pricing
Several customers felt that the prices were too high for the quality and portion sizes of the food.
SE
Sophie Ewanchuk
4 days ago
5.0
Cara was great! Super helpful and friendly!
RF
Richard Friesz
Feb 15, 2026
1.0
We ordered a simple dinosaur print birthday cake for our 4 yr olds party. The store manager took our order while training a person and was quite unpleasant and arrogant. In the midst of telling us all sorts of ridiculous rules that are not actually applicable, she charged us for the wrong cake and reserved the order for a week after our son’s party. When we found out trying to pickup the cake the store tried to charge us more for the actual cake, $39 instead of $15, then give us a $10 gift card applicable on our next order. The manager tried to blame the other young lady on shift rather than just take accountability. Horrible customer service and accountability for their errors.
HA
Holly Ackles
Feb 7, 2026
1.0
Stopped to grab a quick meal via the drive through. With 7 vehicles ahead it took over 30 minutes to even order. I understand busy times but the wait was excessive. In total we waited 40+ minutes. Avoid if you are in a hurry.
JW
Jayakumar Wilson
Sep 22, 2025
5.0
Lovely and quiet ambience.Food was hot and good. Nice service.Varieties of cakes and pastries are available. Restroom is clean.
KA
Kelley Angel
Sep 14, 2025
1.0
I ordered a cheeseburger meal. It cost $10.00, which felt too expensive for what I got. The burger itself was small, bland, and poorly put together. My grandchildren ordered kids meals and their burgers were the same size and quality as mine, but the price was cheaper. Their mom ordered chicken strips and paid $16. The portion was tiny and the strips were overcooked.
For the money we spent, the quality of the food was very disappointing. Dairy Queen is still fine for ice cream and treats, but when it comes to meals, it is not worth the cost. I do not plan on coming back for food again.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Red Deer offer?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.
What are the operating hours for Dairy Queen Grill & Chill at 1939 - 50th Avenue, Red Deer?
The restaurant is open daily from 10:30 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, they provide both drive-thru service and seating for customers.
Is Dairy Queen Grill & Chill a family-friendly restaurant?
Yes, the restaurant welcomes families and is good for children.
How can I place an order for pickup at Dairy Queen Grill & Chill in Red Deer?
You can order online for pickup via their official order URL: https://www.dairyqueen.com/en-ca/order/pickup/n/27326/
Does Dairy Queen Grill & Chill have any mobile app offers?
Yes, they encourage downloading their app for exclusive deals available to customers.
Can I find Dairy Queen Grill & Chill on social media?
Yes, their Facebook page is https://www.facebook.com/349585258407819 and their Twitter handle is @DairyQueen.
What notable dining options are near Dairy Queen Grill & Chill in Red Deer?
Nearby dining options include The Granary Kitchen, Fionn MacCool's Irish Pub, East Side Mario's, Montana's BBQ, Kuyas Bar and Grill, JJ's Kitchen & Bar, Thap Ba Vietnamese Restaurant, Cilantro and Chive, and A&W.
What other services are located near Dairy Queen Grill & Chill that might be useful for visitors?
Nearby services include automotive repair at Don's Trail Tire Auto Centers, chiropractic care at Jones Family Chiropractic Centre, massage therapy at Stephanie Quast-RAPID NFR Specialist/RMT, childcare at A Littletrees HomeDaycare and Alphabet Daycare South, and retail shopping at Walmart and Red Wing Shoes.
How can visitors combine a visit to Dairy Queen Grill & Chill with local attractions in Red Deer?
Visitors can enjoy a meal or treat at Dairy Queen and then explore nearby spots such as the community center Westerner, coffee at Second Cup Café, or shopping at Artemis Jewellers and The Eyewear Place.
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Certified March 01, 2026Yext Knowledge Graph
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