Customers frequently reported long wait times, incorrect orders, and poor service, particularly during busy hours.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold items, small portions, and incorrect orders.
Pricing Concerns
Several customers felt that the prices were too high for the quality and portion sizes of the food.
Positive Staff Interactions
Despite the issues, some customers praised the friendliness and helpfulness of the staff, noting positive experiences with individual employees.
Cleanliness
The cleanliness of the location received mixed reviews, with some customers noting it was clean while others reported issues.
JW
Jayakumar Wilson
Sep 22, 2025
5.0
Lovely and quiet ambience.Food was hot and good. Nice service.Varieties of cakes and pastries are available. Restroom is clean.
KA
Kelley Angel
Sep 14, 2025
1.0
I ordered a cheeseburger meal. It cost $10.00, which felt too expensive for what I got. The burger itself was small, bland, and poorly put together. My grandchildren ordered kids meals and their burgers were the same size and quality as mine, but the price was cheaper. Their mom ordered chicken strips and paid $16. The portion was tiny and the strips were overcooked.
For the money we spent, the quality of the food was very disappointing. Dairy Queen is still fine for ice cream and treats, but when it comes to meals, it is not worth the cost. I do not plan on coming back for food again.
SA
Sawyer Amos
Aug 29, 2025
1.0
Ordered a medium cone but was handed arguably a tiny small one and lady was upset when confronted. Poor portions and poor staff
AB
Alex Brown
Aug 20, 2025
1.0
Closes before the actual listed closing time. Not sure when this practice became so popular among businesses but closing 15 or more minutes before your listed closing time in my opinion is poor practice.
CC
Carson
Aug 13, 2025
1.0
Went to go get food and they were closed half an hour before they close, no lights on, no one inside. Empty. If you’re going to close at an earlier time then change the hours
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Red Deer offer?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.
What are the operating hours for Dairy Queen Grill & Chill at 1939 - 50th Avenue, Red Deer?
The restaurant is open daily from 10:30 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, they provide both drive-thru service and seating for customers.
Is Dairy Queen Grill & Chill a family-friendly restaurant?
Yes, the restaurant welcomes families and is good for children.
How can I place an order for pickup at Dairy Queen Grill & Chill in Red Deer?
You can order online for pickup via their official order URL: https://www.dairyqueen.com/en-ca/order/pickup/n/27326/
Does Dairy Queen Grill & Chill have any mobile app offers?
Yes, they encourage downloading their app for exclusive deals available to customers.
Can I find Dairy Queen Grill & Chill on social media?
Yes, their Facebook page is https://www.facebook.com/349585258407819 and their Twitter handle is @DairyQueen.
What notable dining options are near Dairy Queen Grill & Chill in Red Deer?
Nearby dining options include The Granary Kitchen, Fionn MacCool's Irish Pub, East Side Mario's, Montana's BBQ, Kuyas Bar and Grill, JJ's Kitchen & Bar, Thap Ba Vietnamese Restaurant, Cilantro and Chive, and A&W.
What other services are located near Dairy Queen Grill & Chill that might be useful for visitors?
Nearby services include automotive repair at Don's Trail Tire Auto Centers, chiropractic care at Jones Family Chiropractic Centre, massage therapy at Stephanie Quast-RAPID NFR Specialist/RMT, childcare at A Littletrees HomeDaycare and Alphabet Daycare South, and retail shopping at Walmart and Red Wing Shoes.
How can visitors combine a visit to Dairy Queen Grill & Chill with local attractions in Red Deer?
Visitors can enjoy a meal or treat at Dairy Queen and then explore nearby spots such as the community center Westerner, coffee at Second Cup Café, or shopping at Artemis Jewellers and The Eyewear Place.