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Drive-Thru Curbside
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McDonald's

3.4
(872 reviews)

Business Details

4419 Hwy. 2A, PONOKA, AB
T4J 1J8, Canada
(403) 783-8927
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
4419 Hwy. 2A, PONOKA, AB
T4J 1J8, Canada

Hours

Reviews

3.4
872 reviews
5 stars
243
4 stars
231
3 stars
164
2 stars
62
1 star
172

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and slow responses.

Order Accuracy

Many reviews highlighted frequent issues with incorrect or incomplete orders, leading to customer frustration.

Cleanliness

The restaurant's cleanliness was a common concern, with multiple mentions of dirty tables, bathrooms, and the presence of flies.

Food Quality

Feedback on food quality varied, with some customers enjoying their meals while others complained about cold or poorly prepared items.

Staff Attitude

While some staff were noted for their friendliness, others were described as rude or unprofessional, impacting the overall customer experience.
  • CM
    Colleen McKain
    Feb 20, 2026
    1.0
    Make the drive to the Wetaskiwin Alberta location and save yourself the time and frustration of dealing with the Ponoka Alberta location because THEY WILL mess up your order MULTIPLE TIMES!!!!
  • EB
    Emily Bock
    Jan 29, 2026
    1.0
    Austin and Kealan were really nice! Fries weren’t filled and missing all the nugget sauces.
  • CC
    CHAOS
    Jan 24, 2026
    1.0
    Never again👎👎👎👎
  • MB
    Maddi Brewin
    Jan 21, 2026
    2.0
    I was just there with my husband. We ordered nuggets, poutine, a double cheesy melt, large fries We checked to make sure our food was there but they forgot the fries. Okay, no big deal, my husband went in and told them they forgot the fries. We got home and realized the sauces they asked if we wanted were not in the bag. Its almost as if the workers dont check what they are doing as this is the second time now that we have had missing food. However I am giving 2 stars simply because the 2 guys at the 1st and second drive thru windows were actually very nice. So whoever was doing the packing of the bags is really slacking because now I have a pissed off husband, so thanks for that
  • HD
    Hailee DeVries
    Jan 18, 2026
    1.0
    They ignored us when we went threw the drive threw on our horses

Frequently Asked Questions About McDonald's

What are McDonald's Ponoka's hours of operation for dining in?

McDonald's Ponoka is open 24 hours every day for dining in.

What are the delivery hours for McDonald's Ponoka?

Delivery is available 24 hours a day, seven days a week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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