Customer experiences with service were mixed, with some praising friendly staff while others reported rude interactions and long wait times.
Food Consistency
Many customers noted issues with incorrect orders and food quality, including cold or poorly prepared items.
Cleanliness
Numerous reviews highlighted concerns about cleanliness, particularly in bathrooms and dining areas, with reports of dirty tables and flies.
Overall Experience
Overall, the location received a range of ratings, with some customers expressing satisfaction while others described it as one of the worst McDonald's they have visited.
KF
keeshia Fortney
Dec 27, 2025
1.0
Is the person who make the filet o fish ok? Based off my sandwiches appearance, they need a hug.
KC
Karen Campbell
Dec 18, 2025
1.0
Went through the drive thru and ordered a salty caramel pie. This is in Ponoka. I live in Lacombe. Got it home out of the bag and it's burnt, I mean it's almost black an inside is dry. I never go on here but that was so unacceptable. It wasn't even for me
RK
Ramandeep kaur
Dec 14, 2025
1.0
Fist they give me mine food after 20 min and i am vegetarian they put ham in mine food
TT
Tessa
Dec 9, 2025
3.0
All I wanted was a cheeseburger from the value picks / Mcvalue menu. I was pleasant. I asked if he could wait a second to which he never answered me. The boy on the other end of the drive-thru speakers words were pleasant and scripted but his voice was extremely rude when I asked him about wanting just a cheeseburger he kept trying to tell me that McDonald's doesn't have value picks/ Mcvalue items.
I don't know if the employees are overworked or not treated well but he was not having a good day.
PP
Prabhleen
Dec 6, 2025
1.0
I visited first tym and ordered poutine and burgers and coac and they served us that without spoon straw and showed so bad attitude.So much bad service given irresponsible.0/10
What are McDonald's Ponoka's hours of operation for dining in?
McDonald's Ponoka is open 24 hours every day for dining in.
What are the delivery hours for McDonald's Ponoka?
Delivery is available 24 hours a day, seven days a week.
Does McDonald's Ponoka have a drive-through service?
Yes, the drive-through at McDonald's Ponoka is open 24/7 every day.
Which payment methods does McDonald's Ponoka accept?
McDonald's Ponoka accepts American Express, Cash, Discover, Mastercard, and Visa.
Does McDonald's Ponoka serve breakfast, lunch, and dinner?
Yes, McDonald's Ponoka serves breakfast, lunch, and dinner.
Is there an app to order food from McDonald's Ponoka?
Yes, you can use the My McD’s app, available on Android and iOS, to order food.
Can I pick up my order in-store at McDonald's Ponoka?
Yes, in-store pickup is available, but delivery is not offered at this location.
What are some nearby gas stations to McDonald's Ponoka for convenient refueling?
Nearby gas stations include Waypoint Convenience, Mobil, Esso Canada, Shell, and Ponoka Co-op Oils, which you can visit before or after dining at McDonald's.
Where can I find nearby coffee shops near McDonald's Ponoka?
Tim Hortons is a nearby coffee shop where you can enjoy coffee and tea in the Ponoka area.
Are there other fast food options close to McDonald's Ponoka?
Nearby fast food restaurants include Burger King and Wendy’s, offering alternative choices around McDonald's.