Staff are often described as friendly and polite, with some standout employees receiving specific praise for their excellent service.
Cleanliness Issues
Multiple reviews highlight significant cleanliness problems, including dirty tables, unsanitary bathrooms, and an abnormal number of flies.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, indicating a lack of consistency in order fulfillment.
Food Quality
Customers report mixed experiences with food quality, including cold items, poorly made burgers, and issues with fries being overcooked or old.
Service Speed
Service speed is inconsistent, with some customers experiencing long wait times, especially during busy periods.
NH
Nick Helmes
Nov 13, 2025
5.0
Very pleasant
AD
amanda douquette
Nov 6, 2025
1.0
Management stress employees out too much
SL
Shan Lightning
Nov 3, 2025
5.0
I was there at about 8:30. It was chaos. Kudos to the workers. They didn't get flustered and were very kind despite the rush. Excellent customer service.
C8
Cowgirl 89
Oct 24, 2025
2.0
This place need a major reno. Seats are cracked, no blinds, bathrooms are grungy. The tables have been dirty everytime I've gone in.
OB
O B
Oct 15, 2025
1.0
These guys suck.i ordered food at 743 pm and they immediately send me an order delivered message. Later I was informed by the courier that McDonald delivery doesn’t work at 8pm in ponoka . Stressful situation they put me through and I couldn’t even get my refund on the same day . 1 over 10
What are McDonald's Ponoka's hours of operation for dining in?
McDonald's Ponoka is open 24 hours every day for dining in.
What are the delivery hours for McDonald's Ponoka?
Delivery is available 24 hours a day, seven days a week.
Does McDonald's Ponoka have a drive-through service?
Yes, the drive-through at McDonald's Ponoka is open 24/7 every day.
Which payment methods does McDonald's Ponoka accept?
McDonald's Ponoka accepts American Express, Cash, Discover, Mastercard, and Visa.
Does McDonald's Ponoka serve breakfast, lunch, and dinner?
Yes, McDonald's Ponoka serves breakfast, lunch, and dinner.
Is there an app to order food from McDonald's Ponoka?
Yes, you can use the My McD’s app, available on Android and iOS, to order food.
Can I pick up my order in-store at McDonald's Ponoka?
Yes, in-store pickup is available, but delivery is not offered at this location.
What are some nearby gas stations to McDonald's Ponoka for convenient refueling?
Nearby gas stations include Waypoint Convenience, Mobil, Esso Canada, Shell, and Ponoka Co-op Oils, which you can visit before or after dining at McDonald's.
Where can I find nearby coffee shops near McDonald's Ponoka?
Tim Hortons is a nearby coffee shop where you can enjoy coffee and tea in the Ponoka area.
Are there other fast food options close to McDonald's Ponoka?
Nearby fast food restaurants include Burger King and Wendy’s, offering alternative choices around McDonald's.