About
Fast Food RestaurantRestaurantChicken Restaurant
Location
Hours
Reviews
3.1
226 reviews
5 stars
68
4 stars
43
3 stars
28
2 stars
14
1 star
73
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including undercooked chicken, soggy items, and incorrect portion sizes.
Customer Experience
Several customers expressed dissatisfaction with the overall experience, citing uncleanliness, poor attitudes from staff, and lack of attention to customer needs.
Positive Feedback
Despite the negative reviews, some customers praised the food quality and friendly service, indicating that experiences can vary.
Operational Issues
Frequent complaints about slow service and operational inefficiencies, particularly during peak hours.
- NCNirdeep Chopra1 day ago1.0Worst and oily food i ever had never gonna order again
- YYyoyoo yeyeeNov 7, 20251.0Disappointed with my visit. The fries were soggy, and so was the chicken. When I asked for fresh fries, someone shouted from the kitchen instead of handling it properly. My dips were missing too. Overall, it felt like customer care wasn’t a priority. Hope to see improvements. Never going back!!!
- KLKaren LohstrohOct 10, 20251.0When I pulled up to the order window I asked a simple question "what size buckets do you have for chicken only" the answer I got was "what are you interested in??" I said, I just want to know what the sizes are for buckets of chicken" then she told me to wait, then I guy came on and said "I can get you a 14 piece dark meat only bucket" I explained I would like both dark and white meat. He answered very snotty, "It will be a 20 minute wait for white meat, are you willing to wait the 20 minutes or do you want the dark meat" At that point I was getting frustrated over both of their attitudes and said "I have no choice but to wait because I want a bucket of chicken with both dark and white meat" She barked the price at me and then there was silence. I pulled up to the other window, paid, and was told to wait at the curb. Five vehicles came through behind me, three of them drove right through (my guess they weren't willing to wait 20 minutes), one lady pulled up beside me obviously waiting as well. Only one person was served right away. This was at 6:30 in the evening, supper time, when you would think the food places would be ready for the supper rush. Shame on you KFC in Ponoka!!
- KKKian KyarsSep 24, 20255.0I was passing through Ponoka on my bicycle and asked if I could fill up my water bottle and the lady working there very kindly let me do it!
- EREldon ReddemannJul 11, 20251.0I called 30 minutes ahead to place my order they said it would be ready when I arrived. When I got there they told me it was ready and proceeded to do 3 other orders before mine. I sat there another 20 minutes waiting and when I finally got my food and went home I opened the box of chicken that was half cooked the batter was soggy and still doughy. I had to finish cooking it my self. I would not recommend eating at this kfc to anyone and I will never go back. This is the 3rd time this has happened but by far the worst experience yet. DO NOT GO TO GJIS LOCATION!!!!
Frequently Asked Questions About KFC
What are the operating hours of KFC in Ponoka, AB?
KFC in Ponoka is open daily from 10:30 AM to 9:00 PM.
Where is KFC located in Ponoka?
KFC is located at 4201 - 64th Street, Ponoka, AB, T4J 1J8, Canada.
How can I contact KFC Ponoka for inquiries or orders?
You can reach KFC Ponoka by phone at +1 403-783-3628.
Does KFC Ponoka offer meal delivery?
Yes, KFC in Ponoka provides meal delivery services.
Is KFC Ponoka a halal restaurant?
Yes, KFC Ponoka is listed as a Halal Restaurant.
What type of restaurant is KFC Ponoka classified as?
KFC Ponoka is classified as a Fast Food Restaurant and Chicken Restaurant.
What are some nearby places I can visit before or after dining at KFC in Ponoka?
You can visit nearby places like Capri Apartments Ponoka for accommodation, Bestway Laundry for laundry services, or the Ponoka Chamber of Commerce for community information.
Are there other fast food options near KFC Ponoka?
Yes, Cilantro Catering is a nearby fast food restaurant you might consider.
What shopping options are available close to KFC Ponoka?
Nearby shopping options include Rustic Creations hardware store, The Jones Boys Saddlery and Western Wear clothing store, and Mission Thrift Store.
Are there any hotels or accommodations near KFC Ponoka?
Yes, Western Budget Ponoka and Ponoka Stampeder Inn are nearby hotels where you can stay.