Numerous reviews highlighted poor customer service, including rude behavior and inattentiveness from evening staff.
Food Quality
Several customers reported issues with food preparation, including cold and soggy fries, incorrect orders, and lack of food safety practices.
Cleanliness
Many reviews mentioned unsanitary conditions in the dining area and kitchen, with dirty tables and equipment.
Order Accuracy
A significant number of customers experienced repeated issues with incorrect orders, both in-store and through the app.
Positive Experiences
Despite the negative feedback, some customers praised the morning staff and noted good service and food quality during their visits.
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Clarissa Mae Lapitan
Nov 5, 2025
1.0
HORRIBLE STAFF!!!!! I ASK FOR FRESH FRENCH FRIES!!!! NOT A SAGGY FRIES!!!!! ALL THE STAFF WORKING AT NIGHT 9:17PM (NOVEMBER 05, 2025) YOU GUYS , DONT DESERVE A CUSTOMER SERVICE AT FAST FOOD!!!!! I CALLED RIGHT AWAY TO CHANGE MY FRIES BUT THE GUY WHO ANSWERED THE CALL, HE HANG UP THE PHONE CALL!!! VERY RUDE STAFF!!!!!!
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Spica
Oct 31, 2025
1.0
I just ordered tonight at 9:56pm October 30,2025 by pickup thru my online app while waiting for my order, i saw the sandwich maker or burger maker is not wearing a gloves while preparing the burger. He’s an Indian guy. You can check the CCTV in your kitchen that i’m telling a truth. Is that a standard to prepare the food? So disgusting!
AA
Adedayo Adediwura
Oct 18, 2025
5.0
Inside everything is good inside. McDonald's even a happy meal.
SP
Spencer (Popdude125)
Oct 15, 2025
3.0
Morning staff is typically great, but evening staff never gives me thr ketchup, even though I specifically ask for it and it's on the receipt
CW
Christopher Wilson
Oct 13, 2025
1.0
you got 6 to 7 ppl watching 2 kids working what a shame