Mixed experiences with staff; some customers praised friendly service while others reported rude interactions.
Pricing
Many customers found the store to be overpriced compared to competitors, often requiring a membership card for better deals.
Produce Quality
Frequent complaints about the quality of produce, with reports of rotten items and poor selection.
Store Cleanliness
The store is generally described as clean and well-organized, contributing positively to the shopping experience.
Product Selection
Customers appreciate the variety of products available, including specialty and allergen-friendly items.
AL
Andy Lamb
1 day ago
1.0
Cashier couldn't process a coupon properly. Mistotaled a $10 gift card coupon.
Small price to pay to learn I shop elsewhere instead.
JJ
Jody
Jan 2, 2026
1.0
I had a very upsetting experience at the Okotoks location. While I was at self checkout and struggling to get the barcode on a whole chicken to scan, a customer service employee named Chantal accused me of stealing it. I had not asked for assistance at that point. Her approach was rude, condescending, and completely inappropriate. I was made to feel embarrassed and judged in a situation that could have been handled professionally and respectfully. Combined with already excessive grocery prices, this experience has left a very bad impression. I will not be returning to this location.
MB
momma bear
Dec 30, 2025
5.0
Great store with fresh and delicious meat and produce including a fresh meat counter for personal specific types and also a fresh deli and bakery here. Another nice feature in this store is a good selection of gifts.
TT
Traveller-Maxx
Nov 8, 2025
3.0
Pretty store but super overpriced!
CK
Chelsea Klapwyk
Oct 10, 2025
1.0
Don’t usually shop here, tried the meat in the “plenty for $20” area. The ground chicken was so rotten when I opened the container my entire kitchen smelled of rotten sulfur for days. Disgusting (expiry day was 2 days from the date I opened it).