Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.5
940 reviews
5 stars
285
4 stars
250
3 stars
189
2 stars
75
1 star
141
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and frequent mistakes with orders.
Hygiene Concerns
Several reviews highlighted serious hygiene issues, including finding foreign objects in food and unsanitary conditions.
Mixed Staff Experiences
While some customers praised individual staff members for their friendliness and helpfulness, others reported rude or unprofessional behavior.
Order Accuracy
A significant number of reviews mentioned that orders were often incorrect or incomplete, leading to customer frustration.
- RARogeline Alicaba1 day ago1.0very rude staff. customer service very poor. Ordered in the app and husband drove 20 mins to pick up the order with forwarded receipt in the email and screenshot of the order from the app but staff refused to give the order as they need to see the actual phone where the order has made. Very poor communication and rude staff.
- JLJay Line1 day ago1.0Manager on-site didn't have a win win solution attitude and needs to learn more to improve your service
- JHJames Harasen6 days ago1.0Two Egg McMuffins increased overnight from $8.98 to $10.39. A&W next door sells the same category item for $3.99. This pricing permanently ended my business.
- LWLandon WhitfordDec 21, 20251.0Have had to wait very long in the parking lot after drive thru for food. Had orders that are wrong or missing items. When asked about the service, they made excuses after promising a short wait for food. Terrible service, never going back.
- SWSpencer WhitfordDec 21, 20251.0The worst service at any McDonald’s I’ve ever seen. 5 times in a row they have forgotten things in my order and also forgotten to give me my food on time. Ridiculous
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Okotoks?
McDonald's in Okotoks is open 24 hours a day, 7 days a week.
Can I get delivery from McDonald's Okotoks at any time?
Yes, McDonald's Okotoks offers delivery services 24/7 every day of the week.
Does McDonald's Okotoks have a drive-through and what are its hours?
Yes, McDonald's Okotoks has a drive-through open 24 hours daily.
Is it possible to pick up my order in-store at McDonald's Okotoks?
Yes, in-store pickup is available at McDonald's Okotoks.
What types of meals are served at McDonald's Okotoks?
McDonald's Okotoks serves breakfast, lunch, and dinner.
Does McDonald's Okotoks accept credit cards and what payment options are available?
They accept American Express, Cash, Discover, MasterCard, and Visa payments.
Is McDonald's Okotoks family-friendly and do they have a children's menu?
Yes, they welcome families and have a children's menu.
Where is McDonald's Okotoks located?
It is located at 600 Big Rock Lane, Okotoks, Alberta, T1S 1L2, Canada.
What nearby places can I visit if I'm coming to McDonald's Okotoks?
Near McDonald's Okotoks, you can visit BMO Bank of Montreal for banking, FreshCo Okotoks for groceries, and Starbucks Canada for coffee.
Are there other fast food options near McDonald's Okotoks?
Yes, nearby options include Quesada Burritos and Tacos, Subway, and A&W Canada for a variety of fast food choices.
What automotive services are near McDonald's Okotoks for car needs?
Nearby automotive services include Okotoks Volkswagen, Okotoks Ford, Okotoks Nissan, and Southridge Chrysler.