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McDonald's

3.5
(946 reviews)

Business Details

600 Big Rock Lane, Okotoks, AB
T1S 1L2, Canada
(403) 938-3050
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
600 Big Rock Lane, Okotoks, AB
T1S 1L2, Canada

Hours

Reviews

3.5
946 reviews
5 stars
286
4 stars
251
3 stars
190
2 stars
76
1 star
143

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and poor communication from staff.

Food Quality

Several reviews mentioned issues with food freshness, including old fries and hygiene concerns.

Staff Attitude

Feedback indicated a mix of friendly and rude staff experiences, with some customers highlighting unprofessional behavior.

Management Response

Customers expressed dissatisfaction with management's handling of complaints and service issues.
  • FL
    Fernando Lopes
    Jan 28, 2026
    4.0
    Muito bom como sempre. A padronização no produto é uma tranquilidade quando busco uma comida Rápida.
  • WA
    Wayland Allbright
    Jan 24, 2026
    2.0
    No eggs ready in the morning. I usually come here because Tim’s is just not worth the wait in the morning but this place is sometimes unprepared for more than 3 customers
  • CM
    Curtis Marshall
    Jan 21, 2026
    1.0
    Totally incompetent. Systems down at 5:30 pm during dinner rush, they don’t let anyone use their points or cash, and don’t offer complimentary fries or any of the other crap they have sitting there to make up for wasting everyone’s time.
  • RB
    Rick B
    Jan 17, 2026
    1.0
    McDonald's, slow service, food is usually not fresh. Fries from here are the worst, always old fries that have been sat around for hours, taste like rubber. Wouldn't recommend.
  • RA
    Rogeline Alicaba
    Jan 11, 2026
    1.0
    very rude staff. customer service very poor. Ordered in the app and husband drove 20 mins to pick up the order with forwarded receipt in the email and screenshot of the order from the app but staff refused to give the order as they need to see the actual phone where the order has made. Very poor communication and rude staff.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Okotoks?

McDonald's in Okotoks is open 24 hours a day, 7 days a week.

Can I get delivery from McDonald's Okotoks at any time?

Yes, McDonald's Okotoks offers delivery services 24/7 every day of the week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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