McDonald's

3.5
924 reviews
Drive-Thru Curbside McDelivery
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Business Details

600 Big Rock Lane, Okotoks, AB
T1S 1L2, Canada
(403) 938-3050
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
600 Big Rock Lane, Okotoks, AB
T1S 1L2, Canada

Hours

Reviews

3.5
924 reviews
5 stars
283
4 stars
249
3 stars
185
2 stars
75
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported frequent mistakes with orders, including missing items and incorrect menu items.

Hygiene Concerns

Several reviews highlighted serious hygiene issues, including flies in food and hair found in meals.

Mixed Staff Performance

While some customers praised friendly and helpful staff, others experienced rude service and poor communication.

Cleanliness

The cleanliness of the location received mixed feedback, with some noting clean facilities while others reported dirty bathrooms.

Food Quality

Food quality was generally described as average, with some customers enjoying their meals while others found issues with freshness and preparation.
  • MB
    Michael van den Berg
    Nov 9, 2025
    1.0
    Tried to order at the drive through but miserably failed at getting the person taking the order to understand plain English
  • HM
    Hayley Messier
    Nov 8, 2025
    1.0
    My boyfriend drove through to grab me dinner, then dropped it off at work. I was extremely busy, when I was finally able to sit down and enjoy my meal I was shocked and absolutely disgusted to find plastic in my cheeseburger!!! I am beyond upset, I tried to call multiple times with no answer. My boyfriend has now gone to bed and I’m still working so I couldn’t bring it back myself. Now no dinner for me unacceptable…
  • EM
    Erika Martins
    Nov 8, 2025
    5.0
    I recently visited this location on Halloween day for lunch with my three kids, and despite the crowd, the service was top-notch. The manager, in particular, went above and beyond to make our experience special. As I was waiting for our order, he noticed I was juggling keeping an eye on my kids and waiting for our food. He kindly asked for our order number and told me to sit down with my kids, offering to bring our order over to the table. I was incredibly grateful for his kindness and attentiveness. What really stood out was that he was doing the same for another family, showing that it wasn't just a one-time thing. His actions made a big difference to us, and I wanted to take a moment to acknowledge the great service he provided. If you're a manager like him, you're doing something right! We'll definitely be back!
  • BB
    blazzer73553 B
    Nov 4, 2025
    2.0
    The coffee is excellent, but inside you get a cold feeling, not exactly nice, even for fast food standards. Also this specific location is an unfortunate teenage hangout. Makes it extremely displeasing when trying to sit down.
  • PG
    Peter Gaca
    Oct 27, 2025
    5.0
    Usually I just get coffee and breakfast sandwich. Drive through only. But it's quick, coffee is good and cheaper than Tim Hortons, and I am a huge Tim Hortons fan.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Okotoks?

McDonald's in Okotoks is open 24 hours a day, 7 days a week.

Can I get delivery from McDonald's Okotoks at any time?

Yes, McDonald's Okotoks offers delivery services 24/7 every day of the week.