Location.com logo
Brand Certified

KFC

2.6
(417 reviews)

Business Details

(403) 938-1498
http://kfc.ca

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
200 Southridge Drive, Okotoks, AB
T1S 0B2, Canada

Hours

Reviews

2.6
417 reviews
5 stars
98
4 stars
47
3 stars
53
2 stars
48
1 star
171

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, rude staff, and incorrect orders, leading to a negative dining experience.

Food Quality

Many reviews highlighted poor food quality, including cold, greasy, and tasteless items, with several customers expressing disappointment in the freshness of the food.

Staff Behavior

While some staff were praised for their friendliness, numerous reviews mentioned unprofessional behavior from certain employees, particularly a manager, which negatively impacted customer experiences.

Cleanliness Concerns

Several customers noted unsanitary conditions in the dining area and bathrooms, contributing to an overall negative impression of the location.
  • RB
    Richard boda Boda
    4 days ago
    1.0
    Went to get dinner ordered for my mom for a treat cause she like it got the chicken burger Zinger box that comes with a side fried popcorn chicken paid for bottled pop and a poutine small it took over a half an hour to get it for couples order at the same kiosk got their food before me each ones that walk by adds three or four bags each mine was one one I was mad and I just left that was my bad drove home to High River from Okotoks and there was no popcorn chicken..
  • JT
    Jessica Tailfeathers
    5 days ago
    1.0
    The guy running the drive through is so slow and sadly, incompetent. Please please keep him off of it. That was the most painful experience. We had to repeat everything 4 times.
  • VC
    Verna Clark
    Feb 17, 2026
    2.0
    Not as good as it used to be. Cost has gone way up.
  • DM
    Darnel Morrison
    Feb 11, 2026
    5.0
    Came by around 10pm and honestly expected the food to be cold since it was late. But Jennifer at the drive-through completely changed that. She was super positive and genuinely happy to be there. She even asked if I minded waiting so she could make everything fresh. That’s real customer service. Huge shoutout to Jennifer and her team — food was hot, fresh, and worth the wait. 5 stars!
  • LM
    Laura Meier
    Jan 13, 2026
    1.0
    Came here for a quick bite in drive threw, the lady with the hijab was rude towards us and after us asking twice at the window for the receipt she looked at us irratated and said yea it’s in the bag …. Go to the parking lot and there’s no receipt . Maybe be nice next time. Don’t work in customer service if you don’t like people

Frequently Asked Questions About KFC

What are the operating hours of KFC in Okotoks?

KFC in Okotoks is open daily from 10:30 AM to 10:45 PM.

Where is the KFC restaurant located in Okotoks?

It is located at 200 Southridge Drive, Okotoks, AB, T1S 0B2, Canada.

Brand Certified Facts from KFC

KFC partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others