Brand Certified
Dairy Queen Grill & Chill
3.1(632 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
100 Village Ln, Okotoks, AB
T1S 1Z6, Canada
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(587) 364-5060
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.ca/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.1
632 reviews
5 stars
183
4 stars
127
3 stars
87
2 stars
56
1 star
179
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and issues with order accuracy.
Food Quality
Many reviews highlighted problems with food quality, including cold, undercooked items and incorrect orders.
Staff Performance
While some customers praised individual staff members for their friendliness and helpfulness, others noted poor management and lack of training.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty counters and a need for maintenance in the parking lot.
Customer Experience
Positive experiences were noted during special occasions, but overall, many customers expressed disappointment and frustration with their visits.
- YKYK KimJan 30, 20265.0We ordered an ice cream cake from DQ, and my son absolutely loved it! The cake looked great, and the design was done exactly the way we wanted. The staff were also very friendly and kind. Overall, it was a great experience, and we’ll definitely be back. Thank you!
- RHRebecca HanrahanJan 30, 20265.0They are always so great with the details my kids want to put on the cakes. The colors, words and extra toppings. Thank you!
- LCL ChampJan 30, 20262.0We found that lately, the ice cream seems to have been watered down for a lack of better words. No flavour, quite liquified. Don’t know if it’s a mistake someone made with the ingredients, or if they are trying to increase their profits. On the plus side, I found the staff pleasant and helpful.
- CWCaddy WilsonJan 8, 20261.0Disgusting experience Awful food, bad smell, and staff that clearly don’t care. It says on receipt the name LEANNE who was my order taker prepared cakes didn’t wash hands when coming to screen and packed my food with same, even my receipt had sticky ice cream. Seems like she is yelling while helping customers with ordering which is crazy ! food was prepared without gloves. Completely unprofessional and unacceptable. Never coming back.
- JFJoslyn FordJan 8, 20262.0Extremely disappointed with this location - they never speak clearly enough to hear them over the speaker box in the drive thru - Then had to wait almost 20 mins for my food going through the drive thru . Won’t be coming back every time it just gets worse .
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Okotoks?
Dairy Queen Grill & Chill in Okotoks is open every day from 10:00 AM to 10:00 PM.
What types of food and treats can I find at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and ice cream cakes at Dairy Queen Grill & Chill.
Does Dairy Queen Grill & Chill in Okotoks have seating and a drive-thru?
Yes, this location offers both seating and a drive-thru for your convenience.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, Dairy Queen Grill & Chill is family-friendly and welcomes children.
Can I order food from Dairy Queen Grill & Chill online or via an app?
Yes, you can order online for pickup through their website and also download their app for exclusive deals and mobile ordering.
What is the address and contact phone number for Dairy Queen Grill & Chill in Okotoks?
Dairy Queen Grill & Chill is located at 100 Village Ln, Okotoks, AB T1S 1Z6. You can reach them by phone at +1 587-364-5060.
What nearby medical services are close to Dairy Queen Grill & Chill?
Nearby medical services include Village Lane Dental Centre, Village Lane Family Medical Clinic, Okotoks Denture Clinic, and Denture Clinic.
Are there any nearby places where I can get beauty or spa treatments near Dairy Queen Grill & Chill?
Yes, Pure Envy Salon & Spa and Studio 1 Spa Services are nearby locations offering beauty, hair, massage, and skin care services.
Where can I find other dining options near Dairy Queen Grill & Chill in Okotoks?
Nearby dining options include Happy Valley Restaurant (Chinese cuisine), In Cahoots Bar & Grill (American pub food), and Pizzaberg Cafe (Italian pizza).
How can nearby places like Village Lane Pharmacy or The UPS Store help when visiting Dairy Queen Grill & Chill?
After enjoying your meal, you can conveniently visit Village Lane Pharmacy & Travel Clinic for any medical or travel needs, or use The UPS Store for shipping and delivery services nearby.
Brand Certified Facts from Dairy Queen Grill & Chill
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