Dairy Queen Grill & Chill

4.0
237 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2708 20th Ave, Nanton, AB
T0L 1R0, Canada

Hours

Reviews

4.0
237 reviews
5 stars
134
4 stars
46
3 stars
14
2 stars
17
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported problems with incorrect orders and rude staff, leading to dissatisfaction.

Food Quality

Food quality was inconsistent, with complaints about undercooked items and small portion sizes.

Cleanliness

While some praised the cleanliness of the bathrooms and dining area, others noted unpleasant odors and dirty conditions.

Staff Friendliness

Several reviews highlighted friendly and accommodating staff, although experiences varied significantly.

Pricing Concerns

Customers expressed frustration over high prices and perceived value, feeling that the cost did not match the quality.
  • KK
    Kitten
    2 days ago
    2.0
    Everytime I go to this location there's no repeat of the order, and alterations are requested theyre always missed.
  • TB
    Tanis Bailey
    Dec 14, 2025
    2.0
    I live in Nanton, but I've had so many problems with service and food quality at the Nanton location that I now choose to drive to High River or Claresholm if I want Dairy Queen. Their soda tastes like mold - that machine should be cleaned every week at a minimum. And this photo is the bacon from my burger - after I took it back and asked them to cook the bacon more. You should have seen it the first time it came out! Who wants chewy bacon on a burger?? They also NEVER put whip cream on their milkshakes or moolattes. When you ask for it, you always get the same reaction "Sure I can add that for you." It's supposed to come with that. You shouldn't have to check your order before you drive away to ensure it's complete.
  • DD
    Dmitri
    Nov 18, 2025
    5.0
    DQ is DQ, its standard food that's for most part the same across all restaurants. The thing that stands out here are the staff. I've stopped her maybe 2 or 3 times this year and the front staff always greet with a smile and it's like they recognize you and greet you as an old friend. It's unique to this location and maybe I lucked out but it definitely stood out for me. I didn't catch their name but whoever was working front on 18th of Nov around noon, keep up the great work!
  • JB
    JOHN BANARES
    Sep 25, 2025
    2.0
    Thanks for your service.
  • ST
    Shaelyn Tenthorey
    Sep 25, 2025
    5.0
    Family owned, part of the community. Definitely the best DQ still around.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Nanton?

Dairy Queen Grill & Chill in Nanton is open every day from 10:00 AM to 10:00 PM.

What types of food and treats does Dairy Queen Grill & Chill offer?

The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and DQ ice cream cakes.