Location.com logo
Brand Certified

KFC

3.7
(188 reviews)

Business Details

(403) 526-4700
http://kfc.ca

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
3215 Dunmore Road SE, Medicine Hat, AB
T1B 2H2, Canada

Hours

Reviews

3.7
188 reviews
5 stars
105
4 stars
20
3 stars
9
2 stars
13
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude and dismissive behavior.

Food Freshness

Many customers complained about receiving old, cold, or improperly cooked food, indicating a significant issue with food quality.

Order Accuracy

Numerous reviews highlighted problems with incorrect orders and poor order management, leading to customer frustration.

Cleanliness

Some customers noted that the restaurant was clean and well-maintained, while others pointed out issues with the cleanliness of the cooking equipment.
  • MM
    Marina
    4 days ago
    2.0
    Hit and miss at this place. Last time I was here had a very friend I believe English woman on the counter, very friendly, very helpful. Today I had some snarky eastern girl who literally stood there with her hands behind her back like a drill sergeant. I gave her my order, had to repeat it twice because she didnt get it, than she got huffy when I counted out my cash to pay, she did not ask me what kind of dipping sauce I wanted with my coupon so I asked about it and she huffed and puffed about that too........and this is why nobody wants to deal with these people.
  • MM
    Matthew
    5 days ago
    1.0
    They gave me chicken that had obviously been sitting under a warmer for a really long time, well before I ever placed my order. Not appreciated!!!!!!!!!!! In addition, the chicken had that 'dirty frier' look and taste. Instead of being golden, it had an off-color tinge to it........ which I guess makes sense considering that I could literally see how dirty their friers were with my own eyes. When you go in, the friers are behind the counter to the left. I could see tons of stuff floating in the friers, some foam (shouldn't be foamy!), and again the color that indicated how old it was. They really need a health inspector to come check this place out. The owner should be ashamed. Salmonella anyone? It's only a matter of time.........
  • SS
    sukhraj singh
    Jan 23, 2026
    1.0
    I had a very disappointing experience with this KFC location. I placed a mobile app order for 3 chicken wings, fries, and corn and went to the restaurant to pick it up. I waited around 30 minutes, but my order was never given to me. During this time, I clearly saw at least 5–6 large orders placed after me being prepared and handed out, while my small order was completely ignored. Eventually, I noticed a “Cancel Order” option in the app, which instructed me to call customer support for a refund. I called immediately. The person who answered was very rude and dismissive. I explained the full situation and requested cancellation and a refund. He simply said “okay, I’ve done it” without giving any confirmation. However, even 10 minutes later, my app still showed the order as “cooking.” Then I received an email saying my order was ready and completed, even though: • I did not receive the food • I did not receive a refund I have proof of everything: app order details, order status screenshots, and email confirmation. This experience shows poor order management, lack of accountability, and unacceptable customer service. I expect better treatment, especially when ordering through the official app. Very disappointed.
  • CR
    carl runions
    Jan 7, 2026
    1.0
    Well thought I would try kfc one more time, it's been 6 months since I've been there, last time it's was very bad, it made me sick. I was hopping it would be good but boy was I wrong . Couldnt even eat it ,bad burnt nut tast, oil filled chicken that was not cooked right at all ,it was cooked but not made right at all , no care towards the chicken, even my big crunch tasted so bad Couldnt eat it. my chicken legs were fused together no care in making it just like a kid tried to make it with very old oil. If I put all the 4 pieces of chicken together the size of the chicken is about the size of one pice from Popeyes. Can't believe how kfc has gone down so bad there should be a law on how thease restaurants are being run and letting kfc sell this food . worst chicken I have ever had and I loved kfc But the good old kfc is gone , I will never eat at kfc again because there all being run the same way. all selling food a dog won't eat. Ps my cats wouldn't even eat it I should of took a video of my cat over the chicken and tring to cover it up like it was his poop . Can't afford to get sick eating this crap.
  • VM
    Valbona Miftari
    Dec 7, 2025
    5.0
    Tuta is awesome service

Frequently Asked Questions About KFC

What are the operating hours of the KFC located at 3215 Dunmore Road SE, Medicine Hat?

KFC in Medicine Hat is open daily from 10:30 AM to 9:45 PM.

Where is the KFC in Medicine Hat located?

It is located at 3215 Dunmore Road SE, Medicine Hat, AB, postal code T1B 2H2, Canada.

Brand Certified Facts from KFC

KFC partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others