Five Guys

4.4
850 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2011 Strachan Rd. in Medicine Hat is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2011 Strachan Rd., Medicine Hat, AB
T1B 0G4, Canada

Hours

Reviews

4.4
850 reviews
5 stars
542
4 stars
209
3 stars
46
2 stars
17
1 star
36

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being delicious and fresh, though there were complaints about inconsistency in preparation and portion sizes.

Service Issues

Several reviews highlighted poor customer service experiences, including rude staff and slow service, which negatively impacted the overall dining experience.

Cleanliness

While many customers noted the establishment was clean, there were also reports of dirty tables and issues with the bathroom facilities.

Pricing

Many customers felt the prices were high for the portion sizes and quality, leading to mixed feelings about value for money.
  • JP
    James Paulson
    4 days ago
    5.0
    I love Five Guys. Best burgers and best fries anywhere. You always leave full. Love the peanuts. Love the ambience and the music. I visited my first Five Guys in Tampa Bay. I’m hooked.
  • GS
    Glenn Stahl
    Dec 16, 2025
    3.0
    The cheese burgers we got were very good. But they sure have cut back on the amount of fries you get. I’ll have to start trying different places or eat at home.
  • PR
    Penny Ross
    Nov 25, 2025
    5.0
    Clean and great service
  • KH
    Kallom Hadland
    Nov 22, 2025
    5.0
    100% satisfied every time!
  • RC
    Ryker Coll
    Nov 8, 2025
    4.0
    Five guys is probably my favorite place to eat for burgers! Their always so kind and it only takes a couple minutes to get the food! Dineing is very good, you can sit wherever you like! They have never got my order wrong and it's always the way I want it! The tables are sometimes dirty and same with the floors but otherwise fantastic! I would definitely recommend five guys in medicine hat! 👍

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.