Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2011 Strachan Rd. in Medicine Hat is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
845 reviews
5 stars
540
4 stars
207
3 stars
45
2 stars
17
1 star
36
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the burgers and fries for being delicious, fresh, and well-prepared, although there were some complaints about inconsistency in quality and over-salting.
Service Experience
While many reviews highlighted friendly and efficient staff, there were notable instances of poor customer service, including rudeness and incorrect orders.
Cleanliness
The establishment was generally reported as clean, but there were concerns regarding the cleanliness of the bathrooms and some unsanitary practices observed.
Pricing
Several customers felt that the prices were high for the portion sizes and quality, leading to mixed feelings about value for money.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the lively environment while others reported issues with noise levels and staff behavior.
- KHKallom Hadland2 days ago5.0100% satisfied every time!
- DLDouglas LoaderNov 9, 20253.0Good burgers. Fries are excessive, shouldn't promote such big portion sizes. Around half went into garbage because I couldn't eat them. It's a gimmick that is wasteful and unhealthy.
- RCRyker CollNov 8, 20254.0Five guys is probably my favorite place to eat for burgers! Their always so kind and it only takes a couple minutes to get the food! Dineing is very good, you can sit wherever you like! They have never got my order wrong and it's always the way I want it! The tables are sometimes dirty and same with the floors but otherwise fantastic! I would definitely recommend five guys in medicine hat! 👍
- DBDavid BerquistNov 7, 20253.0I love 5 guys. However today I had a less than favourable experience. The service was slow and the fries(which are normally outstanding) were not fully cooked which also affected the quantity and taste of the poutine. Never had this experience before at a 5 Guys.
- SSSof&BP73Oct 26, 20255.0Always consistently fresh, warm, juicy and delicious burgers , EVERY SINGLE TIME! We have been coming here for a couple of years and no matter how busy they are, the food is always delicious, warm and cooked/grilled perfectly! The staff are always welcoming, happy and all work efficiently! One of our go-to fast food restaurant's in the Hat!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does the Five Guys location at 2011 Strachan Rd. in Medicine Hat accept reservations?
No, Five Guys does not accept reservations at this location.
What are the operating hours of Five Guys in Medicine Hat?
The Medicine Hat Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys in Medicine Hat offer delivery and pickup options?
Yes, they offer both delivery and in-store pickup services.
Can I customize my burger or milkshake at this Five Guys location?
Yes, you can customize your burger with over 250,000 combinations and choose from more than 1,000 milkshake variations.
Are gluten-free options available at Five Guys in Medicine Hat?
Some options without buns such as lettuce wraps and veggie sandwiches are available, but please note that cross-contamination risks exist. Review their allergen information for details.
Does Five Guys in Medicine Hat have wheelchair-accessible facilities?
Yes, the restaurant has wheelchair-accessible entrance, seating, parking, and restroom facilities.
Is there a nearby hair salon where I could get a haircut before visiting Five Guys?
Yes, Hair by Steph and Chatters Hair Salon are nearby beauty salons where you can get a haircut before enjoying your meal at Five Guys.
Are there any nearby fitness centers close to Five Guys in Medicine Hat?
Anytime Fitness is a nearby gym where you can work out before or after grabbing a meal at Five Guys.
Where can I find a pharmacy near Five Guys in Medicine Hat?
Solutions Clinical Pharmacy is located nearby, ideal for picking up medications or health products before or after dining at Five Guys.
What is the contact number and address for Five Guys in Medicine Hat?
Five Guys is located at 2011 Strachan Rd., Suite 109, Medicine Hat, AB, T1B 0G4. You can contact them at +1 403-527-5022.