Many customers reported issues with cold or improperly prepared food, including cold fries and incorrect orders.
Customer Service
Service quality varied significantly; some customers praised friendly staff while others experienced rude or dismissive behavior.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and poor food handling practices.
Order Accuracy
Frequent complaints about incorrect orders and lack of accountability from staff regarding mistakes.
Wait Times
Customers noted long wait times, particularly during busy hours or when using delivery services.
SK
S Katrina
Dec 16, 2025
1.0
Went here on Saturday to eat some lunch. Fries were cold so I returned them and they gave me more cold fries. Burger was also cold. Was looking for a manager or some sort of adult to talk to but not one in site. Just a bunch of kids yelling and laughing in the back. Iv never actually had bad food at any DQ restaurant except this one.
Edit: probably should have looked at the reviews before eating here. Obviously the manager or whoever runs this establishment does not care š¤£
JS
justin schlaht
Dec 4, 2025
4.0
All was a good time
CS
Catolotl Sunflower
Oct 27, 2025
3.0
The food tasted good, not a long wait for it. The place could be cleaned better.
MT
Madison Thompson
Oct 22, 2025
1.0
Worst blizzard Iāve ever had. Ordered 2 blizzards. One Turtles and One Oreo with Reeceās. They came leveled off. The turtles blizzard only had pecans (no turtles at all) and both came in liquid form. It was closer to cold soup than ice cream. I would not recommend this location.
KK
Kirkland Kater
Oct 9, 2025
2.0
Brought my kids in the girl behind the counter was rude, a majority of the tables were covered in ketchup and crumbs ti the point you didn't want to sit down staff spends the majority of the time yell talking to each other in the kitchen.... definitely dont have this kind of service at other locations in the city