Customers frequently reported issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Customer Service
Mixed reviews on customer service; some staff were friendly and attentive, while others were rude or dismissive.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with tables and food preparation areas.
Service Speed
Customers experienced long wait times, especially during busy hours or with delivery orders.
Overall Experience
While some customers had positive experiences, many expressed disappointment and suggested choosing other locations.
CS
Catolotl Sunflower
Oct 27, 2025
3.0
The food tasted good, not a long wait for it. The place could be cleaned better.
MT
Madison Thompson
Oct 22, 2025
1.0
Worst blizzard I’ve ever had. Ordered 2 blizzards. One Turtles and One Oreo with Reece’s. They came leveled off. The turtles blizzard only had pecans (no turtles at all) and both came in liquid form. It was closer to cold soup than ice cream. I would not recommend this location.
KK
Kirkland Kater
Oct 9, 2025
2.0
Brought my kids in the girl behind the counter was rude, a majority of the tables were covered in ketchup and crumbs ti the point you didn't want to sit down staff spends the majority of the time yell talking to each other in the kitchen.... definitely dont have this kind of service at other locations in the city
LT
Linkin T
Oct 4, 2025
3.0
My last two times ordering food from here they messed up my order
The first time I mobile order and got back to my vehicle and got to a spot to eat and realized my burger didn't have my substitution on it
The second time I went in to order and got my food and got back to my vehicle and realized I didn't have fries after I started driving
Both times I was working and quickly stopped for food. I strongly suggest to do a bag check before you leave
JP
Joshua Palmer
Sep 11, 2025
1.0
I just wanna mention this post on the group for our city please have a talk woth the staff from last night or fire the cook for being unsanitary and making the problem the customers