Dairy Queen Grill & Chill

3.6
320 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
50 - 8th Street NW, Medicine Hat, AB
T1A 6P1, Canada

Hours

Reviews

3.6
320 reviews
5 stars
129
4 stars
74
3 stars
40
2 stars
26
1 star
51

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with cold or improperly prepared food, including cold fries and incorrect orders.

Customer Service

Service quality varied significantly; some customers praised friendly staff while others experienced rude or dismissive behavior.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and poor food handling practices.

Order Accuracy

Frequent complaints about incorrect orders and lack of accountability from staff regarding mistakes.

Wait Times

Customers noted long wait times, particularly during busy hours or when using delivery services.
  • SK
    S Katrina
    Dec 16, 2025
    1.0
    Went here on Saturday to eat some lunch. Fries were cold so I returned them and they gave me more cold fries. Burger was also cold. Was looking for a manager or some sort of adult to talk to but not one in site. Just a bunch of kids yelling and laughing in the back. Iv never actually had bad food at any DQ restaurant except this one. Edit: probably should have looked at the reviews before eating here. Obviously the manager or whoever runs this establishment does not care 🤣
  • JS
    justin schlaht
    Dec 4, 2025
    4.0
    All was a good time
  • CS
    Catolotl Sunflower
    Oct 27, 2025
    3.0
    The food tasted good, not a long wait for it. The place could be cleaned better.
  • MT
    Madison Thompson
    Oct 22, 2025
    1.0
    Worst blizzard I’ve ever had. Ordered 2 blizzards. One Turtles and One Oreo with Reece’s. They came leveled off. The turtles blizzard only had pecans (no turtles at all) and both came in liquid form. It was closer to cold soup than ice cream. I would not recommend this location.
  • KK
    Kirkland Kater
    Oct 9, 2025
    2.0
    Brought my kids in the girl behind the counter was rude, a majority of the tables were covered in ketchup and crumbs ti the point you didn't want to sit down staff spends the majority of the time yell talking to each other in the kitchen.... definitely dont have this kind of service at other locations in the city

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Medicine Hat?

Dairy Queen Grill & Chill in Medicine Hat is open daily from 10:00 AM to 10:00 PM.

Where is Dairy Queen Grill & Chill located in Medicine Hat?

It is located at 50 - 8th Street NW, Medicine Hat, AB, T1A 6P1, Canada.