Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.9
269 reviews
5 stars
137
4 stars
58
3 stars
27
2 stars
13
1 star
34
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and efficient service, highlighting staff's attentiveness and willingness to help.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with cold or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness and a welcoming atmosphere, although some customers reported unsanitary conditions.
Order Accuracy
Numerous complaints were made about incorrect orders and missing items, indicating a need for improvement in order accuracy.
Customer Experience
While many had positive experiences, there were notable instances of poor customer service and negative interactions with staff.
- LMLevi MandelOct 24, 20255.0Ordered a ice cream sheet cake about four days prior pickup the lady that helped me was extremely helpful with all the details i needed (sorry i forgot her name). When I picked up they had it in a big box with ice to insure it would stay cold for my hour drive home. It arrived without thawing and lettering was not smeared a bit. Thank you guys. AWESOME JOB!!
- LCLipp ClanSep 1, 20255.0Clean, friendly and efficient service.
- KPKishan PatelAug 31, 20255.0I went to drive through and i had skor Carmel brownie that was really good taste wise & their customers service is very impressive.
- JMJocelyn MiddelhoekAug 30, 20251.0Drive to the Dunmore road location or literally any other location. This place is very unsanitary and does not seem to follow labour laws.
- BHBen HummelAug 12, 20255.0Blizzard was served upside down it was cold and delicious as always staff was excellent
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food does Dairy Queen Grill & Chill at Southland Shopping Centre serve?
They serve soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill in Medicine Hat?
They are open every day from 10:00 AM to 10:00 PM.
Is there drive-thru service available at this Dairy Queen location?
Yes, this location offers drive-thru service.
Does Dairy Queen Grill & Chill provide outdoor seating and high chairs for families?
Yes, the restaurant offers outdoor seating and high chairs, making it family-friendly.
Is free WiFi available at Dairy Queen Grill & Chill in Medicine Hat?
Yes, they provide free WiFi for customers.
Can I order online or use a mobile app for deals at this Dairy Queen?
Yes, you can order online and download their app for exclusive deals.
Where is Dairy Queen Grill & Chill located in Medicine Hat?
It is located at Southland Shopping Centre, 101 - 1991 Strachan Rd SE, Medicine Hat, AB T1B 0G4, Canada.
Which nearby grocery store can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
Bulk Barn - Medicine Hat is a nearby grocery store where you can shop.
Are there nearby eating options close to Dairy Queen Grill & Chill at Southland Shopping Centre?
Yes, Five Guys, another fast-food and burger restaurant, is nearby for additional dining options.
What nearby services are available if I need an eye exam or glasses when visiting Dairy Queen?
Specsavers Canada, an optometrist and eyewear store, is located near Dairy Queen Grill & Chill.