Ordering ahead via the app is useless. I waited 10 minutes for the order the app said was ready. Somehow, my food was cold, despite me waiting for them to make it. The parking lot is a dangerous hazard for vehicles, pedestrians, customers and employees. The employees are nice.
RL
Rui Li
Mar 26, 2026
5.0
Honestly, good experience, clean, fast and food is around the same quality as other Mcdonalds
DP
Doug Patterson
Mar 25, 2026
5.0
It feels a little weird ranking a McDonald's five-stars but, by McDonald's standards, this is a good location. It is ridiculous that this location has the same average rating as a dirtier, slower, location with less friendly staff on this side of the city.
BH
Brandon Hut
Mar 11, 2026
1.0
Came in late around 9pm to grab a vanilla cone and two cookies and ended up waiting about 30 minutes just for the cookies (ordered them when there was no rush of orders). No one checked on our order during that time — they just took it off the waiting list and proceeded to ignore us completely. When we finally managed to get a girl’s attention to ask where our food was, the employee who helped us had a noticeable attitude on her and gave a very half-hearted apology. Our cookies were solid cold.
The wait time didnt bother me, the customer service this girl had was terrible. Standing there for half an hour for two cookies while staff ignore you is ridiculous. Save your time and I wouldn’t recommend coming to this location at night due to the poor management and lack of customer service. You’re honestly better off saving your time and driving to a different McDonald’s across town.
SS
Sandhu Sandhu
Feb 28, 2026
1.0
I am extremely disappointed with the disgusting service at McDonald’s. I waited over 20 minutes for my food, and no one even seemed to care. The staff were unorganized, slow, and completely ignored customers who were clearly frustrated. There was no apology, no explanation, and no sense of urgency. It felt like they didn’t value my time at all. This is unacceptable for a place that is supposed to be “fast food.” Absolutely terrible experience — I will not be coming back. The manager was Eshwin.
What are the operating hours of this McDonald's location in West Lethbridge?
This McDonald's is open 24 hours a day, 7 days a week, including all holidays.
Does this McDonald's offer drive-through service?
Yes, there is a drive-through available 24/7 at this location.
Can I get delivery from this McDonald's?
Yes, delivery service is available 24/7 at this location.
Is in-store pickup an option at this McDonald's?
Yes, in-store pickup is offered alongside delivery services.
What payment methods are accepted at this McDonald's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Which meals are served throughout the day at this McDonald's?
They serve breakfast, lunch, and dinner.
Does this McDonald's offer a children's menu and welcome families?
Yes, the location welcomes families and has a children's menu available.
Where is this McDonald's located?
It is located at 550 University Drive West, Lethbridge, AB, T1J 4T3, Canada.
Are there any nearby convenience stores close to this McDonald's?
Yes, Mac's Convenience Store and Circle K are nearby and handy for quick shopping before or after your meal.
Where can I find nearby ATMs when visiting this McDonald's?
You can find ATMs at The Exchange Network and the ATB Financial ATM close to this McDonald's location.
What are some dining options near this McDonald's in West Lethbridge?
Nearby options include Mojo's Pub and Grill for pub fare, Marble Slab Creamery for ice cream, Edo Japan for Japanese cuisine, and Mary Brown's Chicken for fast food chicken dishes.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: