Many customers praised the friendly and helpful staff, highlighting individual employees who went above and beyond.
Product Quality
While fresh produce and bakery items received positive remarks, there were complaints about expired or rotten items being sold.
Pricing Concerns
Numerous reviews indicated that prices are higher compared to competitors, with some customers feeling misled by the store's name suggesting savings.
Store Environment
The store is generally described as clean, well-organized, and easy to navigate, contributing to a pleasant shopping experience.
Staffing Issues
Several customers noted that the store appears understaffed, leading to longer wait times for assistance.
BG
bonita gilmar
5 days ago
1.0
Manager ( Tyler Wall) of this store treats staff and customers terrible . I’ve never witnessed such terrible people skills .
IC
Ifechukwude Chukwudi
Nov 1, 2025
5.0
You can sure get your fresh fruits here.
BB
Brett Buckingham
Oct 19, 2025
5.0
I would like to say Joan at the Highlands location went above and beyond her duties today as I love and buy often your Greek Shaker. There were none made when I came in today and she said not a problem I will make you one right now even though she was very busy. I would like to tell you you have an exceptional employee in Joan. She is always cheerful and very helpful.
AJ
Aiesha Jones
Sep 23, 2025
3.0
I have been very disappointed the last few times I have gone. About 80% of the shopping carts don’t have straps for babies and about half that do have them are broken. It’s unsafe and really difficult to move a handful of carts while holding a baby in your arms. I was also disappointed that when I asked for help I was made to feel like an inconvenience
TT
Timbo “Timbo”
Sep 11, 2025
2.0
They are completely understaffed. The front staff members are run ragged. When going through self checkout, if you need some help from a staff member, it takes quite a long time. The poor staff member is going between tills and the self checkouts. Management needs to do a better job and hire more people.
Save-On-Foods is located at 401 Highlands Boulevard W, Lethbridge, AB, T1J4W8, Canada.
What are the regular operating hours for Save-On-Foods?
Save-On-Foods is open daily from 7:00 AM to 10:00 PM.
Does Save-On-Foods have special holiday hours?
Yes, Save-On-Foods has special holiday hours, including being closed on December 25 and reduced hours on December 24, 26, 31, and January 1.
What types of payment does Save-On-Foods accept?
Save-On-Foods accepts debit card payments and does not require cash only.
Does Save-On-Foods offer organic and prepared foods?
Yes, Save-On-Foods sells organic products and prepared foods.
How can I contact Save-On-Foods customer service?
You can contact Save-On-Foods customer service by email at customer_service@saveonfoods.com or by phone at +1 403-381-0362.
Is there a pharmacy available at Save-On-Foods?
Yes, Save-On-Foods includes a pharmacy in its services.
What nearby places can I visit after shopping at Save-On-Foods?
After shopping, you can visit nearby places such as Everything Wine And More, a wine bar and restaurant, or Browns Socialhouse Lethbridge West, an American restaurant.
Are there wellness or beauty services near Save-On-Foods?
Yes, nearby you can find Great Clips for hair services, Tommy Gun's Original Barbershop, and Bong Hong Nails for beauty services.
What recreational options are available near Save-On-Foods?
Near Save-On-Foods, you can visit West Highlands Park for outdoor activities or Anytime Fitness Lethbridge for gym and fitness classes.