Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
528 reviews
5 stars
187
4 stars
170
3 stars
77
2 stars
27
1 star
67
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some enjoying the taste while others experienced cold, soggy, or poorly prepared items.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and order mistakes.
Cleanliness
Several customers noted cleanliness issues, including dirty facilities and unsanitary conditions.
Pricing
Many customers felt that prices were high relative to the portion sizes and quality of food.
Order Accuracy
Numerous complaints about incorrect orders and lack of attention to detail when fulfilling requests.
- EKEda Kanat1 day ago5.0Strawberry frozen cake was so delicious.
- JKJoel Klassen1 day ago4.0Bought some blizzards. Very cool.
- BHBeverley-Jean HarveyDec 30, 20252.0Don't order family size as you still get enough for 1. Food was not enough for a family size at all. The amount of food seems to be getting smaller, however, the price keeps going up and up. Unfortunately, there was no area to put pictures in the review so I will just post the picture.
- BCBrooklyn ChodykaDec 4, 20251.0Ordered 2 spicy chicken wraps, there was barely any lettuce and cheese, the chicken was cold and soggy. Didn’t even get 1 chicken strip on my wraps just got 2 small cold lumps of chicken.
- RVRob VNov 6, 20251.0This place is a fricken joke! I go and order $24 in food. I pay with my debit card and they then tell me that I never paid! They called me a liar 4 times,went into my bank app and gee the payment was taken out of my acct. Showed the wanna be Canadian that it was paid,and was called a liar yet again. Even when they seen that the payment was made! They then say that I have to pay again! Will never step into a dairy queen ever again! I showed them my bank acct yet again,they then say that their system never prosessed the payment. Not my fault that you have a crappy system,but I know that the payment came out of my bank acct.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main menu highlights at Dairy Queen Grill & Chill in Lethbridge?
The menu features soft-serve ice cream, signature Blizzard® Treats, Grillburgers®, shakes & malts, and DQCakes.com ice cream cakes.
What are the opening hours of Dairy Queen Grill & Chill at 516 - 13th St N?
The restaurant is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 10:30 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, this location has a drive-thru and offers seating for customers.
Is the Dairy Queen Grill & Chill in Lethbridge family-friendly and accessible?
Yes, it is family-friendly, welcomes children, and is wheelchair accessible with available restrooms.
Can customers order online or use a mobile app for Dairy Queen Grill & Chill?
Yes, customers can order online through their website or download the Dairy Queen app for exclusive deals and mobile ordering.
What amenities are available to customers at Dairy Queen Grill & Chill in Lethbridge?
The location offers free WiFi, restrooms, and is suitable for families and kids.
Which nearby bank can I visit when visiting Dairy Queen Grill & Chill?
You can visit the nearby CIBC Branch with ATM, located close to the Dairy Queen on 13th St N, useful for banking or ATM services before or after your meal.
Are there other dining options close to Dairy Queen Grill & Chill?
Yes, nearby dining options include Tambayan Ni Kabayan (a cafe and restaurant), A1 Pizza, TacoTime, and Big J Boba House for bubble tea.
What entertainment or shopping destinations are near Dairy Queen Grill & Chill?
Nearby you can find Sinking Ship Supply Co. (sporting goods), Gallery 13 (art gallery), and L A Billiards (video game and hobby store) for additional shopping and entertainment.
Where can I find more information or follow Dairy Queen Grill & Chill online?
You can visit their official website at https://www.dairyqueen.ca/ or follow their Twitter handle @DairyQueen and Facebook page at https://www.facebook.com/dairyqueen/.