Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.4
398 reviews
5 stars
129
4 stars
91
3 stars
58
2 stars
33
1 star
87
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service and long wait times, particularly in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Staff Attitude
While some staff were praised for their friendliness and helpfulness, others were criticized for being immature or unprofessional.
Food Quality
Several customers expressed disappointment with the quality and portion sizes of food items, citing issues like cold food and inadequate toppings.
Hygiene Concerns
Multiple reviews raised serious concerns about hygiene practices, including employees working while sick and improper food handling.
- BDBrishti DJan 3, 20265.0Shelby served me and she was absolutely wonderful. She made my custom peanut butter layered fudge sunday with extra peanut butter cups and oh my was it the best thing i ever placed on my tongue. She took my order without question and without complaint as well. 💓💓
- CLChad LeimenstollDec 17, 20251.0The food was wrong and we had to drive back to get it fixed. Secondly the fry containers were only a quarter of the way full. This is unacceptable for the price.
- KBKyle BoykoDec 6, 20252.0Mockery isn't he best policy. Staff is mostly college students and some lack maturity. People like that representing your restaurant and I'll gladly drive by this establishment
- JCJC CrannaDec 4, 20251.0Almost every time I come in there's an employee who is sick. Doesn't matter who it is or what day there's always a sick or just straight out of it worker. This makes me NOT want to eat here anymore. If sick people are handling my food god knows what else goes down in there. Which makes me question, what kind of manager MAKES there employees come in while Ill? Gloves don't protect a virus when they're in the back coughing and sniffling over everything. Improper at best. Do better.
- GPGame PlayOct 31, 20251.0Really slow service! Seems like they are sleeping while working
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, and DQCakes.com ice cream cakes.
Where is Dairy Queen Grill & Chill located in Lethbridge?
It is located at 100 Columbia Blvd W in the West Village Mall, Lethbridge, AB T1K 4J4, Canada.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open every day from 9:30 AM to 11:00 PM.
Does Dairy Queen Grill & Chill in Lethbridge offer family-friendly amenities?
Yes, the location provides booster seats, high chairs, free WiFi, restrooms, seating, drive-thru, and is welcoming to families and children.
Can I order online or via a mobile app at Dairy Queen Grill & Chill?
Yes, you can order online through their website and download their app for exclusive deals and mobile ordering with rewards.
Is there a drive-thru available at this Dairy Queen location?
Yes, the Lethbridge West Village Mall location offers a drive-thru service.
What nearby shopping centers can I visit along with Dairy Queen Grill & Chill?
West Village Mall Lethbridge Ltd is right nearby, allowing you to shop conveniently before or after enjoying your meal.
Are there any pharmacies close to Dairy Queen Grill & Chill?
Yes, Shoppers Drug Mart and Pharmacy Care Clinic by Shoppers Drug Mart are located nearby for your pharmacy and convenience needs.
What dining options are available near Dairy Queen Grill & Chill?
Nearby dining options include Princes Pizza, Mediterranean Grill - West Lethbridge, Little Caesars Pizza, and KFC for a variety of meal choices.
What amenities make Dairy Queen Grill & Chill suitable for children and families?
They provide booster seats, high chairs, restrooms, seating, and family-friendly services welcoming children, making it a comfortable spot for families.