McDonald's

3.6
275 reviews

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
5302 Discovery Way, Leduc, AB
T9E 8J7, Canada

Hours

Reviews

3.6
275 reviews
5 stars
102
4 stars
61
3 stars
51
2 stars
23
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about missing items, undercooked food, and overall dissatisfaction with the meals.

Positive Staff Interactions

Some customers highlighted positive experiences with specific staff members, particularly praising their friendliness and helpfulness.

Cleanliness Concerns

Several reviews noted cleanliness issues, particularly in the kitchen and dining areas, which detracted from the overall experience.

Inconsistent Experience

Customers expressed frustration over the variability in service and food quality, indicating that experiences can differ significantly depending on the time and staff present.
  • AJ
    Aleena Joseph
    Oct 23, 2025
    1.0
    I’m sharing this experience because I had an unfortunate situation that led to a waste of my money and food. I specifically requested a chicken muffin without the bun since I’m unable to eat bread, but I was still served it with a bun. When I mentioned this to the staff, I was told that I had ordered it incorrectly, and the response was not very courteous. I work hard for my money, and it’s really disappointing to have to throw away food due to a misunderstanding and poor service. It was a very unpleasant experience, and I hope better care and communication can be taken in the future. The order taker’s name was Ana.
  • EH
    Elizabeth Howell
    Sep 29, 2025
    1.0
    Walked 10 min to the closest McDonald's to find out they decided to close 15 min early. Management here is terrible.
  • BJ
    billybob joe
    Aug 2, 2025
    1.0
    Staff ripped me off for my change that i ripped someone else off for. Not cool, Mcdinks. Also, the way they put my "food" together was atrocious. They just smashed it in there and when i complained they gave me attitude but not my change. Probly unlikely to come back. We'll see.... jk. Never
  • GP
    Ginger Powder
    Jun 8, 2025
    1.0
    Be careful with your bills,No honest service
  • RP
    Robert Phillips
    Jun 4, 2025
    4.0
    A newer McDonald's on the west side of Leduc. It is a McDonald's, so there are few surprises here. I stop here for a drink and ice cream cone, and I'm never disappointed. The staff is friendly and pleasant to deal with. I will continue to go to this location.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Leduc?

McDonald's in Leduc is open from 7:00 AM to 10:00 PM every day of the week.

Does this McDonald's location have a drive-through service?

No, McDonald's in Leduc does not have a drive-through; it is closed for drive-through service every day.