KFC

3.4
558 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
5706 - 50th Street, Leduc, AB
T9E 6J4, Canada

Hours

Reviews

3.4
558 reviews
5 stars
207
4 stars
115
3 stars
76
2 stars
38
1 star
122

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and substitutions that did not match what was ordered.

Food Quality

Many reviews highlighted problems with food quality, including cold, greasy, and overcooked items, as well as spoiled ingredients.

Customer Service

Feedback indicated a lack of attentiveness and professionalism from staff, with several customers expressing frustration over poor service and unhelpful management.

Cleanliness

Some customers noted unsanitary conditions in the restaurant, particularly in the washrooms, which contributed to a negative dining experience.

Positive Experiences

Despite the negative feedback, there were also positive comments about friendly staff and good food at times, indicating that experiences can vary.
  • DH
    Daniela Harvey
    Dec 23, 2025
    3.0
    I know it’s fast food, but that doesn’t mean basic care and pride in the work should disappear. I visited today just before 12:30 and ordered a spicy Big Crunch combo. The drive-thru employee confirmed “Big Crunch combo,” and I clarified “yes, but spicy please.” There was no confirmation repeated back, just a rushed “is that all?” that felt more like annoyance than service. I gave the benefit of the doubt — it’s lunchtime and close to the holidays — but when I drove away, I was given a regular combo. I turned around to go inside for spicy mayo, only to find maybe three customers in the restaurant. It wasn’t busy at all. Back in my car, I opened the sandwich to add the sauce and found very little lettuce, and what was there was brown, old, and clearly spoiled. At that point, I didn’t even bother eating it or going back in for a remake. The staff didn’t seem interested in greeting or helping customers, and it honestly didn’t feel worth asking for a refund. Do better or find a different industry. I’ve worked in food service for 24 years. There’s no justification to treat customers like burdens, be sloppy and careless with the product you serve or to serve spoiled food to the public.
  • JW
    Jane Wiens
    Dec 13, 2025
    1.0
    The food was cold and dry, the order was missing items, wrong items were substituted and when we called the restaurant to inform them, the manager was not helpful at all and refused to correct the order. This is the 3rd time they have gotten our order wrong, but the first time it’s been cold, dry and hard as a rock. Very disappointed and unimpressed.
  • TT
    Trev
    Nov 19, 2025
    1.0
    Seriously? 4 piece combo but got 3 legs and a thigh? Missing side and 7-up taste disgusting? Avoid this location at all cost
  • HV
    Hans Velasco
    Nov 1, 2025
    1.0
    Very disappointed with my recent experience at this KFC location. Not only were items missing from my order, but I had to drive back twice just to get what I paid for — and even then, the order still wasn’t complete. It’s really frustrating when you expect a quick meal and end up wasting time, gas, and patience. Staff didn’t seem attentive, and there was no apology or effort to fix the mistake properly.
  • LD
    Lindsay D
    Oct 27, 2025
    1.0
    The food was soggy and gross. Slimey chicken skin, I threw it all out. The ladies washroom was disgusting, that's another reason I didn't want to eat from there.

Frequently Asked Questions About KFC

What are the operating hours of KFC located at 5706 - 50th Street, Leduc?

KFC at 5706 - 50th Street, Leduc is open 24 hours a day, seven days a week.

Does the KFC in Leduc offer drive-through service and what are its hours?

Yes, the KFC in Leduc offers a drive-through service that is open 24/7 every day of the week.