Dairy Queen Grill & Chill

3.5
442 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
Leduc Common, Leduc, AB
T9E 8N4, Canada

Hours

Reviews

3.5
442 reviews
5 stars
156
4 stars
108
3 stars
69
2 stars
27
1 star
82

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer experiences with staff are mixed, with some reporting friendly service while others describe rudeness and impatience.

Food Quality

Food quality is inconsistent, with complaints about portion sizes, incorrect orders, and items not being prepared properly.

Pricing Concerns

Many customers feel that prices are too high for the portion sizes and quality of food received.

Service Speed

Service speed is often criticized, with reports of slow order taking and food preparation times.

Cleanliness and Environment

The cleanliness of the restaurant is generally noted positively, but some customers mention issues with the drive-thru conditions.
  • TK
    Theo Kicks
    Nov 6, 2025
    5.0
    Super friendly and helpful staff
  • NS
    Nicole S
    Sep 7, 2025
    1.0
    In drive thru Server was quite rude when asked why there was very little chocolate on the Sundae. Fries were half full. It’s one thing if there is policy but snapping at me for the question is a whole other issue. Will not be back.
  • JM
    Julie Morrell
    Sep 4, 2025
    1.0
    We ordered blizzards, and they were NOT mixed at all. They looked like they just set the stuff on top of the ice cream and didn't even mix it together. That's not how you make a blizzard. 😪
  • VA
    Vicky Anger
    Aug 30, 2025
    5.0
    I always love a Dairy Queen
  • JB
    Joyce Bamba
    Aug 29, 2025
    1.0
    I recently visited the DQ in Leduc and had a very disappointing experience. The cashier named Lou (based on my receipt) who took my order was extremely impatient and made me feel rushed while I was still deciding what to order. To make things worse, when I was trying to choose my food, the cashier actually said “my God,” which I found very rude and unprofessional. As a customer, I should feel comfortable taking a moment to choose my meal without being made to feel like a burden. This kind of service left me with a very negative impression, and I truly hope management addresses this issue so other customers don’t experience the same.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Leduc Common specialize in?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries as part of their fast-food menu.

What are the operating hours of Dairy Queen Grill & Chill at Leduc Common?

The restaurant is open every day from 10:00 AM to 10:00 PM.