McDonald's

3.2
1036 reviews
Drive-Thru Curbside

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
5510 Highway 2 A, Lacombe, AB
T4L 1A3, Canada

Hours

Reviews

3.2
1,036 reviews
5 stars
269
4 stars
244
3 stars
194
2 stars
106
1 star
223

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, incorrect orders, and rude staff interactions, leading to a negative perception of overall service.

Food Quality

Many reviews highlighted issues with food temperature, freshness, and accuracy of orders, with several customers expressing disappointment in the quality of their meals.

Cleanliness

While some customers noted cleanliness in the restaurant, others reported dirty tables and unsanitary conditions, indicating inconsistency in maintenance.

Staff Performance

There were mixed reviews about staff friendliness, with some praising individual employees for excellent service while others criticized the overall attitude and efficiency of the team.

Drive-Thru Experience

The drive-thru was mentioned positively by some for speed, but many customers experienced issues with order accuracy and service quality.
  • RV
    Road To Victory
    3 days ago
    1.0
    Gave wrong drink twice and didn’t wanna fix it. Slow and disrespectful
  • SV
    Salka vilasola
    3 days ago
    1.0
    I heard from several people that used to work here that resigned and some of them wanted for re-employment, however all of the former employees were rejected by the "owner policy" saying "not rehiring former employees" why? Would it be much easier to re-hire former employees that require little amount to retrain or having to hire new employees needed to be trained, might eventually resign and won't be re-hired again. This place used to be friendly and seemed more and more unlikely making me want to completely stop from going here beside A&W or any nearby fast-foods chain that are more friendlier. No wonder, why the performance dropped downhill over the years of having new employees that barely work and I'm a bit pleased to see old employees that are currently working hard to what remained of the old days.
  • LC
    Lil Chiffon
    Nov 9, 2025
    1.0
    if i wanted my buns burnt id be in mexico girl damn
  • JS
    jessica saulnier
    Nov 1, 2025
    5.0
    Was a slight wait for the food but it was all fresh . As we were leaving a young man named Hunter was coming in from I’m guessing bringing an order maybe ? He was smiling big and genuine . He even held the door for me and my family . Very polite . The staff here is generally great but you need more people like Hunter ❤️
  • MP
    Megan Paquette
    Nov 1, 2025
    2.0
    What the heck is going on here? I ordered the new chicken ranch poutine and this is what I got. A patty of cheese just thrown on top cold.. the chicken was cold as well.... disappointed and disgusted.. do better. If I could give 0 stars for food I would..

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Lacombe?

McDonald's in Lacombe is open 24 hours every day of the week.

When can I get delivery from McDonald's Lacombe?

Delivery from McDonald's Lacombe is available 24 hours a day, seven days a week.