Numerous customers reported issues with food quality, including burnt items, incorrect orders, and cold food.
Customer Service
Many reviews highlighted poor customer service, with complaints about rude staff, incorrect orders, and lack of professionalism.
Cleanliness
Some customers noted cleanliness issues, including unsanitary conditions and a general lack of upkeep in the restaurant.
Service Speed
Several reviews mentioned slow service, with long wait times for food and incorrect orders being common.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendly and helpful service.
MB
Mark David Bombita
Feb 18, 2026
3.0
Awesome...
PS
Peter Salomons
Jan 27, 2026
1.0
If you are a coffee drinker with your breakfast I would advise you to go elsewhere as they only serve brown colored water. No flavor, I live here and this is the third time I've come here and had lousy coffee! Three strikes and you're out!
I can drive to the Blackfalds McDonald's and get a great coffee there and better atmosphere.
Does anybody from McDonald's actually pay attention to these posts?
SS
S
Jan 13, 2026
1.0
Worst take out meal ever. All buns were burnt - not toasted - burnt. Opened one bun to see what was in it, apparently mystery meat, that was supposed to be grilled chicken but it was in pieces, flat and burnt. I was hungry so I took a bite. OMG - dry and chewy. Had to drink a lot of water to get down. I was too tired to drive back but I doubt very much the staff that prepared and sold this garbage would feed it to their family. And, at 9 pm they were out of Filet of Fish and pies of any kind. It was so disgusting I will never go here again. Plenty other burger joints in Lacombe.
DM
David M
Dec 16, 2025
1.0
Worst coffee I’ve ever had
Smelled burnt and tasted like warm tap water
NS
Nirmal Singh
Dec 12, 2025
1.0
I would like to share my worst experience with the McDonald’s staff, especially the lady who works the morning shift. She is Filipino, and I believe she may be a manager. She is very arrogant and consistently disrespectful towards me when I go to pick up delivery orders.
This has happened to me many times—almost a hundred. I work full-time as a delivery driver in Lacombe, and every day her behaviour makes my day worse. I am not the only one complaining; many other drivers have had the same issue. I don’t understand why the McDonald’s management has not taken action yet.
I am one of the oldest drivers in Lacombe, and I have not messed up a single order in the last year. I am very disappointed with her behaviour, and I respectfully request McDonald’s management to take appropriate action regarding this matter.
What are the regular opening hours for McDonald's in Lacombe?
McDonald's in Lacombe is open 24 hours every day of the week.
When can I get delivery from McDonald's Lacombe?
Delivery from McDonald's Lacombe is available 24 hours a day, seven days a week.
Is the drive-through service at McDonald's Lacombe open all day?
Yes, the drive-through is open 24/7 every day.
Does McDonald's Lacombe offer in-store pickup?
Yes, in-store pickup is available, but delivery is not offered as a pickup and delivery service.
Which payment methods are accepted at McDonald's Lacombe?
McDonald's Lacombe accepts American Express, Cash, Discover, Mastercard, and Visa.
What meals does McDonald's Lacombe serve throughout the day?
They serve breakfast, lunch, and dinner at McDonald's Lacombe.
Does McDonald's Lacombe have a family-friendly environment?
Yes, McDonald's Lacombe welcomes families and children and offers a children's menu.
What nearby restaurants can I visit after dining at McDonald's Lacombe?
Nearby restaurants include Original South China Sea Restaurant, A&W Canada, Greentree Restaurant, KFC, and Dairy Queen Grill & Chill for a variety of dining options.
Are there nearby wellness and spa centers to visit after eating at McDonald's Lacombe?
Yes, nearby wellness options include Lacombe Massage Therapy, Integrity Spa and Wellness, Healer's Nook, CalmUnity Yoga Studio, and Laney's Beauty Bar.
What local amenities are near McDonald's Lacombe that might be useful for customers?
Customers can find convenience stores like 7-Eleven, financial services at Liberty Tax, and automotive services at Lacombe Ford and Quick Lane nearby.
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