McDonald's

3.1
1502 reviews
Take-out Drive-Thru

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
4203-50th Street, Innisfail, AB
T4G 1V6, Canada

Hours

Reviews

3.1
1,502 reviews
5 stars
401
4 stars
310
3 stars
244
2 stars
141
1 star
406

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unresponsive staff.

Food Quality

Many reviews highlighted issues with food quality, including cold, overcooked, or improperly prepared items.

Cleanliness

The restaurant was often described as dirty, with complaints about filthy bathrooms and unclean dining areas.

Customer Experience

Overall, customers expressed dissatisfaction with their experiences, often feeling frustrated and disappointed.

Staff Attitude

Several reviews noted unprofessional behavior from staff, including rudeness and lack of attentiveness.
  • AH
    Amelia Higgins
    1 day ago
    1.0
    Stopped here during a road-trip and was greeted with some of the worst service i’ve experienced from fast food in a while. We placed our order on the self-order kiosks, which upon completion told us had failed and wouldn’t print an order receipt. The wait for the food wasn’t horrible, but was still much longer then you’d except for such a well-staffed location. When I received my food, I discovered that my quarter pounder that I had added mayo too actually had a disgusting amount of tartar sauce on it instead. They were nice enough about replacing my burger for what I had ordered, but my correct burger was still beyond disappointing. Unfortunately, the burger patty itself was dried out, and had the texture of a car tire. The bun was also very dry, and my slice of cheese was placed half way off the sandwich itself. I honestly wish that I had accepted defeat with my first burger and just gone elsewhere. The most disappointing part of the entire experience was how clear it was that many of the staff are undertrained and confused, having to ask what seemed like constant questions to other employees.
  • GS
    Gurinder Singh
    3 days ago
    1.0
    Worse experience. They don’t care about the customers. Just showing their attitude. Will never come again.
  • SI
    Spencer Imeson
    Nov 8, 2025
    1.0
    Unsanitary conditions, even for a fast food restaurant.
  • VL
    ValentineGrl l
    Nov 6, 2025
    1.0
    McDonalds Head Office and Cooperate. Please ask the staff at Innisfail Alberta location to STOP parking their vehicles in the front of the restaurant. These spots are for the customers and especially the Seniors of this community!
  • CM
    Cheese Man
    Nov 2, 2025
    1.0
    worst mcdonald’s ever, order is always wrong, things are forgotten, service sucks. i actually thought mcdonald’s food quality had gone down but nope its honestly just this place that somehow makes everything taste wrong & bad. pass.

Frequently Asked Questions About McDonald's

What are the hours during which McDonald's in Innisfail is open to customers?

McDonald's Innisfail is open 24 hours a day, 7 days a week.

Can I get delivery service from this McDonald's location?

Yes, delivery is available 24/7 from this McDonald's.