Mixed reviews on food quality; some customers enjoyed the burgers and ice cream, while others reported issues with temperature and preparation.
Service Experience
Service quality varies; many customers praised friendly staff, but there were complaints about order accuracy and slow service.
Cleanliness
Generally positive feedback on cleanliness of the restaurant, with some mentions of cleanliness issues in specific instances.
Pricing Concerns
Customers expressed concerns about rising prices and perceived value, particularly regarding portion sizes and food quality.
Community Engagement
The business is recognized for its community involvement and support for local initiatives, enhancing its reputation.
EM
Edward McLain
Nov 10, 2025
5.0
Love the burgers and fries
Clean place
Friendly
I would return
RH
russ H.
Sep 21, 2025
3.0
Typical of fast food service now, any special requests ( no pickles etc) will be messed up.
SP
Sparta Painting
Sep 7, 2025
1.0
Pulled up to the drive thru window yesterday afternoon. Used the coupon on my application for the double signature stack for $ 5.99 ,but got charged $ 9.49 . Mentioned this to the staff & she insisted we could just use it next time . Could have easily given back a refund , but that wasn't the case . Reason for this low rated review .
AR
Angela Rogers
Sep 2, 2025
5.0
Dairy Queen is always good for dessert 🍨
CS
Chanelle Smith
Aug 6, 2025
2.0
Was not busy AT ALL hence why this mistake is bugging me I understand if it was busy but me and boyfriend went and he asked for the crispy spicy chicken burger they had asked him if he wanted it crispy or grilled and he said crispy so now saying it twice that he had wanted it crispy and we had still gotten a grilled one yes it’s a simple mistake but still very frustrating after not eating all day and working a 9 hour day we don’t even live in innisfail to go back and get a new one and the lady’s eyes at the window looked very red and glazed I don’t know if that had something to do with the mistake
What are the opening hours of Dairy Queen Grill & Chill in Innisfail?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:30 PM. On November 11, 2025, it opens at 11:00 AM and closes at 9:30 PM. The location is closed on December 24, 25, 26, 2025, and January 1, 2026.
Does Dairy Queen Grill & Chill in Innisfail have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill in Innisfail family-friendly and equipped for children?
Yes, the restaurant is family-friendly, welcomes children, and provides booster seats and high chairs to accommodate families and kids.
Does Dairy Queen Grill & Chill provide outdoor seating and WiFi?
Yes, there is outdoor seating available and free WiFi for customers at the Dairy Queen Grill & Chill in Innisfail.
How can I order from Dairy Queen Grill & Chill in Innisfail online?
You can place an order for pickup through their online ordering system at https://www.dairyqueen.com/en-ca/order/pickup/n/27132/.
Where is Dairy Queen Grill & Chill located in Innisfail?
Dairy Queen Grill & Chill is located at 4503 - 50th Street, Innisfail, Alberta, T4G 1P3, Canada.
What nearby coffee shops can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
Nearby coffee shops include Starbucks and Tim Hortons, both convenient options for your caffeine fix before or after visiting Dairy Queen.
Are there any nearby grocery or retail stores near Dairy Queen Grill & Chill in Innisfail?
Yes, the Co-op Food Store and Innisfail Home Hardware are nearby retail locations where you can shop before or after your meal.
Which automotive services are located near Dairy Queen Grill & Chill that could be useful for customers?
Automotive services near Dairy Queen include Fourlane Ford Sales Ltd, Fix Auto Canada, Quick Lane, Morrison's Small Engines, and Innisfail Tire & Lube, offering repair, parts, and maintenance options.