McDonald's

3.2
1754 reviews
Drive-Thru Curbside
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Business Details

840 Carmichael Lane, HINTON, AB
T7V 1Y6, Canada
(780) 865-5227
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
840 Carmichael Lane, HINTON, AB
T7V 1Y6, Canada

Hours

Reviews

3.2
1,754 reviews
5 stars
440
4 stars
394
3 stars
343
2 stars
164
1 star
413

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Cleanliness Issues

Multiple reviews highlighted unsanitary conditions, including dirty tables and a significant presence of flies.

Food Quality

Many customers expressed dissatisfaction with the food quality, mentioning cold or stale items and incorrect orders.

Inconsistent Hours

Several customers noted discrepancies in advertised hours, claiming the location was not open 24/7 as stated.

Positive Staff Interactions

Despite the negative feedback, some reviews praised friendly staff and good customer service experiences.
  • DM
    Danika Mercer
    Nov 13, 2025
    2.0
    I got fries today they were lukewarm and on my fries box I was expecting to get some of the monopoly peel off but they were already peeled
  • JJ
    JB
    Oct 22, 2025
    3.0
    If you gunna hoard the ketchup behind the counters put some in my to go bag when I buy fries maybe
  • JF
    Julie Foster
    Oct 21, 2025
    3.0
    This is pathetic. I just wanted to order coffee but there machine was not functioning, so I was asked to visit again after 2 hours , what makes this worse is I went there and still they were clueless about brewing machine.
  • JJ
    Jen
    Oct 14, 2025
    1.0
    We had a disappointing experience at this location. Certain members of my family were treated noticeably differently at the counter, and the staff’s tone changed depending on who was ordering. My family is from out of province and were shocked to see this kind of behaviour from a McDonald’s of all places…
  • MK
    Maia Karolina
    Oct 11, 2025
    1.0
    I understand that making an order near 10pm isn’t the greatest… however, this McDonald’s is a 24/7 operation. I went inside and used the computer ordering system, I chose a strawberry milkshake as the drink but was given a strawberry banana smoothie… not sure how that happens? I did not request no cheese on both quarter pounders that I ordered yet both were labeled as “no cheese”. McDonald’s is becoming less and less preferable even when in a time pinch due to the lack of care and service. I live 2 hours from this particular store and decided to stop in before making the drive and unfortunately was met with this disappointing order. Getting very tired of how this franchise is being destroyed. Computer error, human error… it’s deplorable.
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Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Hinton?

McDonald's in Hinton is open 24 hours a day, Monday through Sunday.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's in Hinton offers drive-through service 24 hours a day, seven days a week.