Subway

3.9
270 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Hanna Subway® Restaurant at 101 A Palliser Trail brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
101 A Palliser Trail, Hanna, AB
T0J 1P0, Canada

Hours

Reviews

3.9
270 reviews
5 stars
122
4 stars
73
3 stars
27
2 stars
11
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some praised friendly and helpful staff, others reported rude and unprofessional behavior.

Food Quality

Many customers enjoyed the fresh and delicious food, but there were complaints about insufficient portions and incorrect orders.

Cleanliness

The cleanliness of the establishment received both positive and negative remarks, with some noting clean dining areas while others reported issues with flies and dirty restrooms.

Efficiency

Service efficiency varied; some customers experienced quick service, while others faced long wait times and order mix-ups.

Overall Experience

Overall experiences were inconsistent, with some customers expressing satisfaction and others vowing not to return due to poor service.
  • PS
    Patrick Storey
    Oct 20, 2025
    5.0
    Joe truly is a sandwich artist. Maybe the best made sub I've ever had! Great job.
  • CJ
    Christine Jakins
    Aug 28, 2025
    5.0
    I was shocked at how busy this location was. I thought we would be waiting a whike but the staff was efficient enough to get us through rapidly. Good service and food.
  • MH
    McKenzie Hunter
    Aug 15, 2025
    5.0
    So impressed with the service here - Gloryvi went above and beyond! We mistakenly left a personal item behind on an inter-provincial road trip and when we called, not only did she take the time to locate it, she then mail it back to us on her day off! 11/10!
  • ST
    Sam T
    Aug 5, 2025
    1.0
    Walked into this Subway, order a footlong - nothing fancy, just trying to fuel up for the day. Here’s where it gets interesting. The employee cuts my sandwich, then does this thing where she puts the cheese on the side facing away from me. Now, I’m not trying to be difficult, but I’ve been to Subway before, and usually you can see what’s going on with your sandwich. When I politely asked if that was the standard amount of cheese, she got pretty defensive and insisted it was “two scoops.” Look, I wasn’t born yesterday. That was definitely not two scoops, and the whole reason she put it on the hidden side was pretty obvious. When I mentioned this didn’t look right, her attitude shifted to somewhere between annoyed and “how dare you question my cheese distribution skills.” I didn’t want to make a scene, so I just let it go. But honestly, customer service shouldn’t feel like you’re negotiating a hostage situation. Their AC was also not working, It was sweltering in there, which I get - equipment breaks down. But combined with everything else, it made for a pretty uncomfortable experience. And yeah, the restrooms were a mess too, which just felt like the cherry on top of an already disappointing visit. I’m not asking for miracles here, just basic service and maybe enough cheese to actually taste it. Apparently, that’s too much to ask at this location. Won’t be back ever at this location!
  • KS
    Karan Sharma
    Jul 30, 2025
    1.0
    On my way to Calgary I took a break for lunch. Took a subway but the customer service was really disappointing. The lady was so exhausted she wasn't in the mood to take orders.while ordering I feel like I am bothering her. She was annoyed when I ask for some more onions as if I m getting it for free. Really pathetic service. Need to bring professionalism in their service. Parking and washrooms facility is available.

Frequently Asked Questions About Subway

What are the hours of operation for Subway at 101 A Palliser Trail in Hanna?

Subway in Hanna is open from 6:00 AM to 10:00 PM Monday through Friday, and from 8:00 AM to 10:00 PM on Saturdays and Sundays.

Does this Subway location offer breakfast, lunch, and dinner?

Yes, this Subway restaurant serves breakfast, lunch, and dinner.