Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Grande Prairie Subway® Restaurant at 101, 16102 - 102 Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; while some customers praised staff like Savita for their friendliness and helpfulness, others reported rude and unprofessional behavior from certain employees.
Food Quality
Many customers enjoyed the freshness and taste of the food, but there were complaints about incorrect orders, soggy sandwiches, and inconsistency in portion sizes.
Cleanliness
The cleanliness of the restaurant received mixed reviews; some customers noted a clean environment, while others reported dirty conditions and unsanitary practices.
Order Issues
Several customers experienced problems with online orders, including incorrect or missing items, and difficulties in getting refunds or cancellations.
CS
Chris S
Jan 2, 2026
1.0
Unfortunately this visit wasn't as pleasant as previous experiences. The male staff member that was on shift this afternoon was very rude to me while serving me. He did not welcome me or greet me when I arrived at this location when he came over to me to take my order he did not ask in a very nice tone for what I would like to order and when he did ask me he said "what do you want" in a rude tone. When making the subs he missed veggies that I asked for and when I asked again for him to add things he snapped at me and said he would put them on. He also covered my sub in so much mustard that when i went to bite into it it tasted primarily like mustard as there was so much on it. The wrapping was covered in mustard and mayo from the amount he put on the sub it was terrible. We ended up throwing the second sub out as it was pretty much the same story. I think management should maybe chat with this individual about interacting with customers and maybe some further training as this will be the last time I will come to this location after today's interaction. He was transfered to another location before and it got better at this location after he was transferred out.
MY
mark youssef
Dec 19, 2025
1.0
Absolutely terrible experience. A $13.5 order was accidentally placed through the Subway app to a location in Grande Prairie while I’m in Calgary (700 km away). I called immediately to cancel and was told they “can’t cancel” and that I needed to contact a call centre, which doesn’t even exist. The app also offers no way to cancel.
I’ve had similar situations with McDonald’s and Burger King. McDonald’s app does not even allow the order to go through if you’re too far from the location. Burger King fixed it in one minute by coordinating with the other store. Subway did nothing.
After multiple calls, I was told the owner refused to refund $13.50. For a global chain to have such a broken app and management this unwilling to fix a simple mistake is embarrassing. Never again.
SK
Sukhdeep kaur
Dec 17, 2025
5.0
Amazing customer service and savita Made my sandwich very delicious. I would highly recommend this place
SS
Sukha Sandhu
Dec 11, 2025
5.0
Savita provided outstanding customer service. She worked with care and treated every customer with respect. I will definitely return because of her.
KM
Kiranpreet Kaur Marahar
Dec 10, 2025
5.0
I had best experience here. The staff is very friendly and they gave me a warm welcome. The food was really good. Would like to come here again, everyone working here made my day..🌺
What kinds of food does Subway in Grande Prairie serve?
Subway offers Footlongs, 6" sandwiches, wraps, salads, fresh-baked bread, fresh cut veggies and toppings, and cookies for breakfast, lunch, and dinner.
What are the operating hours of Subway at 101, 16102 - 102 Street, Grande Prairie?
Subway is open Monday to Friday from 7:00 AM to 9:00 PM, and on weekends from 9:00 AM to 8:00 PM. On November 11, 2025, they are open from 9:00 AM to 8:00 PM.
Does the Grande Prairie Subway offer in-store pickup?
Yes, they provide in-store pickup as a pickup and delivery service option.
What payment methods are accepted at this Subway location?
Subway accepts American Express, Discover, Mastercard, and Visa credit cards.
Is catering available at the Subway in Grande Prairie?
Yes, catering services are available at this Subway location to meet your event needs.
Can I dine inside the Subway restaurant at 16102 - 102 Street?
Yes, dine-in service is available at this Subway location.
Does this Subway restaurant have a drive-through service?
Yes, this Subway location offers a drive-through service for your convenience.
Are there other Subway restaurants near this location in Grande Prairie?
Yes, there are multiple other Subway restaurants nearby in Grande Prairie providing similar fast food and sandwich options.
What nearby hotels can I stay at if I visit Subway in Grande Prairie?
Days Inn by Wyndham Grande Prairie is a nearby hotel which you could consider for convenient accommodation close to Subway.
What other local businesses are close to the Subway at 16102 - 102 Street that I might visit?
Nearby businesses include Paul Davis Restoration of Grande Prairie AB (damage restoration and home improvement services), Virtus Services Ltd. (cleaning and waste management), and Uncle John’s Fireworks (firework retailer and pizza restaurant).