She was setting up the cones right before closing, but she still took my order.
Thank you so much :)
WT
William Tremblay
Dec 22, 2025
1.0
During my visit, I witnessed the supervisor behaving incredibly rudely toward the staff while directing them to take my order. A toxic work environment is never worth a premium price tag, and it is disappointing to see management fail to prioritize basic respect for their team.
Furthermore, the supervisor’s lack of English proficiency led to significant communication barriers, making the interaction even more frustrating. It is clear that the leadership here lacks both the professional skills and the temperament required to manage a team effectively. Management needs to do better by their employees and their customers.
CC
Chloe
Dec 21, 2025
5.0
The atmosphere was warm plus customer service was awesome. Environment was clean with amazing window Christmas murals that was admired by my son. The staff who served us were as usual friendly. Food was great, fresh and hot and with large serving. Lucky to have Dairy queen in our small community.
AF
Avery Faith
Dec 20, 2025
5.0
I love my ice cream, specially eating it inside a warm and clean store. The staffs are very friendly. I had fun talking to them. I highly recommend this place to stop by and have a good meal and ice cream. Cheers.
KK
Kevin
Dec 20, 2025
5.0
Traveller passing by for a quick lunch. Great and friendly staff. Christmas was in the air with this cute chalk arts. Food was hot and fresh. Service was fast and the environment was clean despite of the winter weather.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Grande Cache specialize in?
Dairy Queen Grill & Chill specializes in classic fast-food items like burgers and fries, along with soft-serve ice cream and signature shakes.
What are the operating hours of Dairy Queen Grill & Chill in Grande Cache?
Dairy Queen Grill & Chill is open every day from 11:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the location offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children and those with disabilities?
Yes, it is family-friendly and welcomes children, with booster seats, high chairs, and wheelchair accessibility available.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can use the Dairy Queen app to access exclusive deals and order online for pickup.
Where is Dairy Queen Grill & Chill located in Grande Cache?
It is located at 9910 Shand Ave, Grande Cache, AB, T0E 0Y0, Canada.
What are some nearby restaurants to Dairy Queen Grill & Chill?
Nearby dining options include Big Horn Grill And Pizza, High Country Steak and Ale, Aurora Sushi, Mountain View Family Restaurant, and Rockies Bar & Grill.
Are there accommodations near Dairy Queen Grill & Chill for visitors to Grande Cache?
Yes, there are several hotels and motels nearby including Grande Cache Hotel, Acorn Motel, and Alpine Lodge Motel, making it convenient for visitors to stay close to the restaurant.
What community resources are close to Dairy Queen Grill & Chill in Grande Cache?
Nearby community resources include the Tawow Community Center and the Aseniwuche Winewak Nation, offering local services and cultural activities.
Does Dairy Queen Grill & Chill have free WiFi available for customers?
Yes, free WiFi is available on-site at Dairy Queen Grill & Chill.