Many customers reported frequent mistakes with their orders, including missing items and incorrect modifications.
Service Speed
Customers experienced long wait times, especially in the drive-thru, with many noting that they often had to wait for their food after ordering.
Cleanliness
Some reviews praised the cleanliness of the location, while others noted issues with maintenance and hygiene.
Staff Attitude
Feedback on staff interactions was mixed, with some customers highlighting friendly service, while others reported rudeness and lack of professionalism.
Food Quality
The quality of food was inconsistent, with complaints about cold or poorly prepared items, but some customers still found the food acceptable.
SR
Sarah Rudko
2 days ago
1.0
I wanted to try the triple pickle bacon mcCrispy. I got no bacon and 2 freaking pickles. Will never ever go back
AH
Alexis Hamilton
Nov 11, 2025
1.0
Staff are not trained in how to use online order codes. The last week I went to drive thru I provided my code from the app to earn rewards. When I got to the window for paying apparently the car ahead of me never paid for their order.
The lady didn’t have my order input apparently and asked me what I ordered so I had to provide it again. It took more than 3 minutes at this window and I had a huge lineup behind me. When I got my order and went home (I had a screaming little in the backseat). I noticed I had been charged for two separate orders. I’m guessing the person ahead of me who didn’t pay somehow got my meal and the lady had to input my order again and that’s when I was double charged.
A similar incident happened to me when I wanted to apply rewards from my app. I made my order at the speaker then when I got to the window I asked if my free fries could be applied to that order. They made it seem fine but when I picked it up they had given me two orders of fries. They used my reward for the free one and I had to pay for the other one. I was in a rush so I didn’t have time to resolve this. Very disappointed in being overcharged in several situations now. I use the drive thru when I’m in a hurry so it’s never something I am able to go inside to resolve.
AG
Alfred Grenier
Oct 27, 2025
3.0
How do you review mcdonalds, if you never been, try it, otherwise if you know, you know!!
CK
Connor Kenny
Oct 23, 2025
2.0
This McDonald’s messed up my order so many times I stopped using it. If you do use it check your entire order before you leave the window. Younger employees here are great, others should be retired or can’t be bothered or barely speak English
MK
Michael Kolach
Oct 16, 2025
2.0
You guys doing ok? Alot of mistakes on orders/getting other people's orders. (In the last month or so) Poutine almost no gravy, big Mac almost no sauce, frappe had so many big chucks of ice in it, and now only one slice of a pickle in the burgers? Definitely have noticed a big decline in quality at this location, it's rare when we actually get a order correct.
What are the operating hours for dine-in at McDonald's in Fort Saskatchewan?
McDonald's in Fort Saskatchewan is open 24 hours a day, seven days a week for dine-in service.
Does this McDonald's location offer drive-through service and what are its hours?
Yes, this McDonald's offers drive-through service 24/7 all week.
Is delivery available at McDonald's Fort Saskatchewan and during which hours?
McDonald's in Fort Saskatchewan offers delivery 24 hours a day, every day of the week.
Can I pick up my order in-store at McDonald's Fort Saskatchewan?
Yes, in-store pickup is available at this location.
What meals are served at this McDonald's location?
This McDonald's serves breakfast, lunch, and dinner.
What payment options are accepted at McDonald's Fort Saskatchewan?
The accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's Fort Saskatchewan have a children's menu and family-friendly environment?
Yes, McDonald's offers a children's menu and welcomes families and children.
Where can I download the McDonald's app for ordering?
You can download the McDonald's app for Android from the Google Play Store and for iOS from the Apple App Store.
What nearby dining options are available around McDonald's Fort Saskatchewan?
Nearby dining options include Subway for sandwiches, Taco Bell Canada for Mexican fast food, KFC for chicken meals, A&W Canada for burgers, Tim Hortons for coffee and snacks, and several restaurants and bars like Humpty's Family Restaurant and Roustabout's Restaurant & Bar.
What nearby automotive and rental services are close to McDonald's Fort Saskatchewan?
Nearby automotive and rental services include Enterprise Rent-A-Car for vehicle rentals, CARSTAR Fort Saskatchewan and SG Auto for auto repairs, South Fort Chevrolet for dealership and repairs, Jiffy Lube for oil changes, DC Garage Inc. for automotive repairs, and PartSource for auto parts.
Are there convenient financial and convenience services near McDonald's Fort Saskatchewan?
Yes, nearby financial services include Money Mart for payday loans and installment loans, Western Union for currency exchange, and ATMs like RBC Royal Bank ATM and TD Canada Trust ATM. Convenience services include Fas Gas Plus with a car wash and Short Stop Express convenience store.