Subway

4.3
203 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Fort McMurray Subway® Restaurant at 265 Eagle Ridge Blvd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
265 Eagle Ridge Blvd., Fort McMurray, AB
T9K 2Z7, Canada

Hours

Reviews

4.3
203 reviews
5 stars
157
4 stars
15
3 stars
1
2 stars
3
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and helpful staff, with specific mentions of employees like Jaspreet, Sagar, and Kelsi for their exceptional service.

Cleanliness

Many reviews highlighted the cleanliness of the restaurant, noting that both the dining area and food preparation stations were well-maintained.

Food Freshness

Several customers commented on the freshness of the ingredients and the quality of the food, particularly the sandwiches and cookies.

Inconsistent Experiences

There were notable complaints about poor service and rude staff from some customers, indicating a lack of consistency in the customer experience.
  • BW
    Brittany Van Wieringen
    Dec 18, 2025
    5.0
    Amazing experience at the Eagle Ridge locution. I haven’t been to a Subway in a few years so I wasn’t sure what to expect. When I walked in the store was clean and I was greeted by a lady named Abby with a smile, she asked what I wanted and when I wasn’t sure she suggested a few items to me. I went with one of her suggestions and I was not disappointed! The meat and veggie stations were clean and everything looked so fresh (and tasted fresh as well). You don’t always see that when you go into a fast food restaurant. I also was pleased to witness multiple employees washing their hands before putting on gloves. 10/10 for hygiene! The level of service I received was phenomenal. Service was fast but I also didn’t feel rushed when I wasn’t sure what to order. Really pleasant experience and I will definitely be going back to that location again! Also, try the chocolate chunk cookies…you will not be disappointed!!! They were so fresh and delicious!
  • JG
    Jacinta Gavin
    Dec 18, 2025
    5.0
    I usually stop by this subway on my way home from the gym in the morning. The staff are friendly, the restaurant is clean and the portion sizes are great. As a former subway employee, I notice they always use proper handwashing and glove changing procedures and the unit is always stacked and clean.
  • CM
    Christa Manuel
    Dec 17, 2025
    5.0
    Clean,friendly service. I just wanted to say how nice the staff was when I was placing my order. My kids love subway 4 & 7 and the staff was so great to them while they picked everything they wanted to order themselves lol.Thank you!!!
  • DM
    Daljit Minhas
    Dec 16, 2025
    1.0
    I went in to order Subway, and the employee working at the front was extremely rude. Without even speaking to me properly or asking what I needed, she told me, “Go get your bag,” assuming I was a delivery driver. I wasn’t. I was a customer placing an order. This has happened twice, and it made me feel disrespected and unwelcome. Basic customer service is to ask first, not assume and speak rudely. I won’t be returning.
  • JM
    Jatinder Minhas
    Dec 16, 2025
    1.0
    Very disappointing experience at this Subway. The staff were rude, and we were charged the full price for a platter even though they didn’t give what we ordered. They said they were out of basic items like lettuce, buns, and cucumbers, but still didn’t adjust the price or offer a proper solution. Also, I noticed poor food handling. One staff member was switching between meat and veggie items without changing gloves, which is not acceptable. Overall, bad service, missing items, and hygiene concerns. I won’t be coming back. If you want, tell me the location (city/store) and whether it was today, and I’ll tailor it to sound even more specific and professional.

Frequently Asked Questions About Subway

What are the operating hours for Subway in Fort McMurray?

Subway in Fort McMurray is open from 6:00 AM to 10:00 PM Monday to Friday, and from 9:00 AM to 10:00 PM on weekends.

Does Subway offer any pickup or delivery services?

Yes, Subway offers in-store pickup service.