Feedback on staff is mixed; while some customers praised friendly and helpful service, others reported rude behavior and lack of assistance at checkout.
Product Quality
Customers noted issues with expired or poor-quality products, particularly in the deli and bakery sections, while also appreciating the fresh produce.
Pricing
Many reviews mentioned high prices compared to competitors, though some customers found good deals and appreciated the rewards program.
Store Cleanliness
The store is generally described as clean and well-organized, contributing positively to the shopping experience.
Selection Variety
While some customers appreciated the variety of products, others expressed disappointment over the lack of certain items and frequent stockouts.
JD
james d
Dec 24, 2025
3.0
Usually a good produce section just wish they had a better organic selection
AK
Amanpreet Kaur
Dec 18, 2025
5.0
I have been to all 3 save on food locations in the town. and thickwood had exceptional quality of produce and customer service. yesha served us yesterday and she was very sweet. we tried price matching for first time, while we were not aware about all the rules and how it works but she guided us through out. keep it up.
TT
TK
Nov 24, 2025
5.0
Great location
VP
Vatsal Panthri
Sep 24, 2025
1.0
The cashier named YESHA was extremely rude. After scanning my items, she was tossing them onto the counter instead of handling them properly. At Save-On-Foods, staff usually help pack groceries, but despite no one being behind me, she didn’t bother. Instead, she just placed the paper bag flat on the counter and then stacked items on top of it, making it impossible for me to pack. Very unprofessional service.
You can reach customer service by email at customer_service@saveonfoods.com or by phone at +1 780-791-3909.
Does Save-On-Foods have an online presence where I can learn more or shop?
Yes, you can visit their website at https://www.saveonfoods.com/ or their Facebook page at https://www.facebook.com/SaveOnFoods.
What nearby dining options are available around Save-On-Foods?
Nearby dining options include Edo Japan, Blue Diamond Restaurant, Jomaas Pizza, and Subway, offering Japanese, Chinese, pizza, and sandwich meals.
Are there any nearby coffee shops near Save-On-Foods?
Yes, Starbucks Canada is located nearby, providing coffee and smoothies for a quick break before or after shopping.
Where can I find pharmacies near Save-On-Foods?
In addition to Save-On-Foods' pharmacy, there are Shoppers Drug Mart locations nearby for additional pharmaceutical and cosmetic needs.
What other services and amenities are located near Save-On-Foods?
Nearby services include medical providers like Balanced Bodies Inc. and Aurora Dental Clinic, postal services at Canada Post, pet stores like Pet Valu, and financial services such as the CIBC ATM.