Five Guys

4.2
216 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 125 Eagle Ridge Blvd. in Fort McMurray is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
125 Eagle Ridge Blvd., Fort McMurray, AB
T9K 2Z7, Canada

Hours

Reviews

4.2
216 reviews
5 stars
147
4 stars
24
3 stars
9
2 stars
8
1 star
28

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being fresh and tasty, though some noted inconsistencies in preparation and seasoning.

Customer Service

Service quality varied significantly; while many reviews highlighted friendly and accommodating staff, others reported rude behavior and poor handling of orders.

Pricing

The pricing was frequently mentioned as high, with some customers feeling the value did not match the cost, particularly regarding portion sizes and food quality.

Cleanliness

The cleanliness of the establishment received mixed reviews, with some customers noting a clean environment while others reported unsanitary conditions.

Order Accuracy

Several customers experienced issues with order accuracy, including missing items and incorrect modifications, leading to frustration.
  • JB
    Janelle Barry
    Nov 3, 2025
    5.0
    Ordered takeout. Delicious food, very generous portions. Worth every penny
  • TO
    Thiago Oliveira
    Oct 11, 2025
    2.0
    Five Guys experiences have been pretty on and off. Today was an off day. Called at 9:58 trying to place an order of FRIES and a Milkshake. Yes, no burger, just an order of fries, as I was pulling up to the parking lot. I wanted to give them the decency of not arriving at the moment they close and ordering, so I called a bit ahead. As I parked right in front of the door, she told me that she couldn’t do it as she had tossed the fries out already. Keep in mind, I could see the whole thing happening right in front of my eyes. At 10:01, a minute after hanging up on the phone with me, she gets the basked of fries and toss them out. Not only losing business for Five Guys but also creating a very avoidable waste. It was unreal to watch it happening.
  • JI
    Jj Iga
    Sep 19, 2025
    5.0
    Always a great place for a burger or a dog
  • MH
    Mack H
    Sep 18, 2025
    5.0
    The food is always so tasty, fresh and hot with generous portions, but what really stood out tonight was the customer service. The lady who took our order went above and beyond to make us feel welcome. She was bubbly and kind-hearted. I wish I had gotten her name, as she deserves recognition. Her exceptional hospitality and kindness made our visit extra special. Thank you Five guys! Will absolutely return 5 stars ⭐️⭐️⭐️⭐️⭐️
  • NL
    Nora Latam
    Sep 3, 2025
    5.0
    Rowell provided the most incredible wonderful customer service that you could not possibly leave that location and be unhappy. As one of the managers at that location he takes the utmost care and values your feedback. He offered complimentary shakes to make up for over salting the fries for our tastes. He even made a fresh batch and even personally delived them to ensure we were happy. What a great leader and example this chain has with his outstanding management skills. Topped with his care as though he owns it attitude...this place is top notch❣️ Thanks to all the staff too.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.