Dairy Queen Grill & Chill

3.9
335 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
11-101 Signal Rd, Fort Mcmurray, AB
T9H 4N6, Canada

Hours

Reviews

3.9
335 reviews
5 stars
150
4 stars
91
3 stars
36
2 stars
14
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rude or unhelpful interactions.

Food Quality

Food quality is inconsistent; some customers enjoyed the burgers and ice cream, while others complained about cold food and incorrect orders.

Operational Hours

Customers expressed frustration over unclear operational hours and policies, particularly regarding late-night service and app-only ordering.

Cleanliness

Concerns were raised about cleanliness, particularly in restrooms and during food preparation.

Value for Money

Many customers found the pricing reasonable, especially with meal deals, but some felt certain items were overpriced.
  • MS
    Moiz Sheikh
    Nov 10, 2025
    5.0
    Good
  • LG
    Liz G
    Oct 26, 2025
    1.0
    There’s a sign on the door to knock on the window to get someone’s attention to pickup your order after 10pm. That’s fine, however maybe the employee should sit somewhere they can hear a person knock. My husband knocked for four minutes and managed to hurt his hand trying to get the employee’s attention. Then was treated rude like he wasn’t trying hard enough to get her attention. Do better please
  • GG
    Guss
    Oct 9, 2025
    5.0
    I thought I was addicted, but i'm not I simply I like the food and the service. Talking about food, now they have a new oven to cook the burgers, that's delicious
  • BW
    BOB Wehadababyitsaboy
    Oct 2, 2025
    1.0
    Change your hours. Pretty annoying to drive here and get told you are closed. When you should still be open for 20 minutes. There was a sign on the door saying to knock on the little take out window. I did and got told I can order pickup through the app only. Pretty stupid i have to have an app and make my order when im standing right there. By the time I downloaded the app and made an account, the app said this store is no longer taking orders. Asked the person and they said "ya... to late now... sorry"... awesome. Thanks.
  • AS
    Aru Shrestha
    Sep 27, 2025
    1.0
    Went to eat chocolate dip cone. The icecream was not that cold and it taste like I am.eating whipped cream. Felt eating expired cream. I left the store just after purchase. I would had asked if I were eating inside. The quality of icecream made my tummy sick. They should keep checking the condition all the time

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill in Fort McMurray offer?

Dairy Queen Grill & Chill features soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Fort McMurray?

From Monday to Friday, it is open from 10:00 AM to midnight, and on Saturday and Sunday from 11:00 AM to midnight.