Multiple customers reported poor service, including incorrect orders, unhelpful staff, and rude behavior from certain employees.
Food Quality
There were numerous complaints about food being cold, improperly cooked, or not fresh, leading to dissatisfaction with the meals.
Positive Experiences
Some customers praised the friendly staff and quick service, highlighting enjoyable experiences with specific menu items like blizzards and cakes.
Cleanliness Concerns
Several reviews mentioned issues with cleanliness, particularly in the bathrooms and overall maintenance of the location.
BW
Bailey Ward
Jan 4, 2026
3.0
Generally I enjoy stopping by here, but the last couple times there is a woman who works here and she's out right rude. She is never friendly and always looks like she's angry to be working. I've heard her be rude to her coworkers as well. I wish I caught her name, but she's usually working the drive through.
JR
Jessica Reynolds
Dec 8, 2025
5.0
The cakes here look amazing! Great artwork.
The food was quick and delicious.
RM
Ryan Muzyka
Dec 8, 2025
1.0
Went here for lunch with my wife, she ordered the grilled chicken flamethrower and it came out with no flame thrower sauce and very undercooked bacon. We sent it back so they could make the right one and cook the bacon better and it came back with a bucket of flame thrower sauce and a ball of bacon that had to been thrown in the deep fryer.
CR
Cheyenne Rideout
Dec 6, 2025
1.0
If you run out of hot fudge and someone orders a hot fudge sundae, you don't just give them a bunch of vanilla ice cream. You say "sorry, we're out of hot fudge, would you like something else?" The staff here used to be decent a year ago, what happened? Also, there is no way these fries were cooked today. I'll just be happy if I don't get food poisoning today...
KC
Kerry carroll
Nov 23, 2025
4.0
We ordered two upside-down lizards which were just awesome well made and the service was fast and courteous.