Papa Johns Pizza

Reviews

• FH

  Fung Hung

  Mar 13, 2026
  5.0
  Great pizzas. Blistering fast bake times. Always professional in-store service. MILES ahead of the Pizza 73 several blocks west.
• PS

  Patrick Smith

  Feb 22, 2026
  1.0
  Pizza quality is poor. Customer service is also not good. Wouldn't recommend spend your money elsewhere
• SM

  Stephanie Macintyre

  Dec 9, 2025
  5.0
  Customer service is so excellent here. Just about double ordered. They called me right away, spent 5 min on the phone getting my original order canceled (saved me $100). The food is always here timely hot and delicious. Is my go to to feed my big family
• DM

  Derek Mock

  Dec 8, 2025
  4.0
  Good pizza, always hot but who answers a business phone "hello" ??
• AD

  Ankur Dave

  Jan 13, 2023
  5.0
  Am visiting Canada from US where I am Papa John's regular customer and have loved their pizza and sides from the first time I had them. This being my first visit to Alberta Canada, I was very apprehensive when I walked into the this Papa John's locally owned franchise at Bonnydoon, Edmonton. I wasn't sure if I would get the same vibe and taste or not. Store is very approachable and easy to locate. At the onset I was impressed with the huge parking space available for the visitors and customers. You would never be struggling to find a space to park your car here. On entering the store I was greeted and welcomed by one of the brightest smiles I have ever seen and one of most melodious and charming 'Hi' I have ever heard. It was from this girl who apparently is now a supervisor there. She was very courteous and easy to talk to. While there I observed that all the protocols that I witness in US were followed here too. These guys also make their pizza from fresh dough that is tossed right in front of your eyes since it has an open make line that you can see through while your pizza is being prepared. Talking about make-line, this store had one of cleanest and spot less make line that I have ever seen in my life. One can immediately notice and make out that these folks pay high attention to cleanliness and maintain high standards of hygiene. On enquiring, I got to know that this store cuts their vegetable topping fresh everyday which was evident in the taste that I relished later on when I had my pizza. After ordering my pizzas, I had to step out for a call which lasted almost 30 mins. When I walked back in I expected my pizza to be cold and soggy, however to my surprise, owner has a warmer installed that keeps pizzas fresh and hot till the time they deliver it. What came as a welcome and pleasant surprise was an offer from the franchise owner to make a fresh pizza if I wanted. Never ever have I seen such high levels of customer centricity and service. But I guess all of this would have meant nothing had the taste not been up to the mark. I had ordered their epic stuffed pepperoni pizza, chicken barbeque pizza, Super Hawaiian pizza, Garden Fresh pizza, sauced chicken wings, chicken poppers and bites for a small get together with my friends. Each one of the item was finger licking delicious. Maybe the best that I have ever tasted. There isnt a rating that is higher than 5 stars otherwise I would have rated it even higher than 5 for its location, cleanliness and hygiene, courteous staff, friendly and warm environment, great customer service, value for money and of course the taste! Kudos to this store's manager and the team! 👍 Highly recommended to visit/ order from this store!

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