ordered at drive through,
large fries, cheese burger, oreo and a Cadbury creme egg flurries as well as ketchup, salt and pepper.
did NOT get the salt, pepper or ketchup and worst of all did NOT get any creeme egg in my flurry just chocolate chunks and vanilla ice cream
HS
Howard Siu
4 days ago
2.0
We have ordered from this location twice within a week, and both times an item was missing from our order.
Approximately two weeks ago, we placed a breakfast order and a smoothie was missing. We were able to obtain a refund through the app. A few days later, we placed a dinner order and a Quarter Pounder was missing. This time, however, the app did not provide any option to report the issue or request a refund.
After searching the app, I found an email address and sent an email on April 1. I received an automatic response but have not received any follow-up since then.
Having missing items on multiple orders, combined with the lack of a proper way to report issues and no response to my email, is extremely disappointing. We expect accurate orders and timely customer service, neither of which has been provided.
BG
Benjamin Goetz
Apr 4, 2026
5.0
Excellent service. I come here all the time and it is fantastic. The employees are always friendly.
GA
gurjinder atwal
Mar 19, 2026
1.0
I recently purchased a Junior Chicken from your location, and unfortunately, my experience was quite disappointing. The taste was unpleasant and seemed as though it had been prepared using old or stale oil.
This significantly affected the quality and freshness of the food, which is not what I expected. I usually trust your brand for good taste and hygiene, but this experience did not meet those standards.
I kindly request that you look into this matter and ensure better quality control in the future. I hope this feedback helps improve the overall customer experience.
KS
Kevin Su
Mar 17, 2026
1.0
I ordered a Big Mac meal with Large Fries and Med Orange Fruitopia.
I got the Big Mac with extra lettuce, onions, pickles and cheese. I didn't get any of the extra stuff on my burger. The Large Fries is half full when I got it. This is the second time in a row this has happened.
Is this supposed to be the standard McDonald's experience now? I'm paying more for less. This McDonald's really went down hill.
What are the operating hours of McDonald's at 11053 Ellerslie Road?
McDonald's at 11053 Ellerslie Road is open 24 hours a day, seven days a week.
Is McDonald's open for breakfast, lunch, and dinner?
Yes, this McDonald's serves breakfast, lunch, and dinner every day.
Does this McDonald's location offer drive-through service?
Yes, the drive-through is available 24/7 at this location.
Can I get delivery from McDonald's at this address?
Delivery service is available 24 hours a day, seven days a week.
Does McDonald's support in-store pickup at this location?
Yes, in-store pickup is available as one of the service options.
What payment methods are accepted at McDonald's on Ellerslie Road?
McDonald's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I download the McDonald's app for convenient ordering?
You can download the My McD’s App for Android on Google Play or for iOS on the Apple App Store.
Are there any coffee shops near McDonald's on Ellerslie Road?
Yes, Starbucks Canada is nearby for additional coffee and snack options.
What should I know about transit options near McDonald's Ellerslie Road?
The 111 Street train station is nearby, making it easy to reach McDonald's via public transit.
What other stores or services are close to McDonald's Southbrook location?
Nearby you can find Dollarama for shopping, Petro-Canada for fuel and car wash, and Sobeys for groceries and liquor needs.
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