Business Details
About
Restaurant
Swiss Chalet in Edmonton, AB is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
837 reviews
5 stars
511
4 stars
134
3 stars
59
2 stars
38
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees like Bernice and Taj for their exceptional service.
Food Quality
While some reviews highlighted great food, there were numerous complaints about food being overcooked, dry, or missing items from orders.
Order Issues
Several customers reported problems with their orders, including missing items and incorrect food, leading to frustration with the refund process.
Cleanliness
Some customers noted that the dining area could be cleaner, with dirty tables being a recurring issue.
Ambiance
The restaurant's atmosphere received positive feedback, with many enjoying the updated decor and overall dining experience.
- ATAna Tra1 day ago1.0I am sure the food would be okay if this location used a delivery service that actually delivered the food. Just know that a food voucher that can only be used in store is not a suitable remedy to food being delivered to the wrong address. Terrible customer service.
- LMLisa Munroe4 days ago5.0Very good service, very friendly and clean
- KOKaren OhleNov 15, 20255.0This owner/Manager (not sure) is amazing! Service here was wonderful! The only reason for a 4 star for the food was the ribs were a little overcooked in some spots. The gentleman came to our table to ask how we are doing! Thanknyou
- JJJames JenkinsNov 14, 20252.0We’re visiting Edmonton for the weekend for work. It’s become a tradition we eat at a Swiss Chalet on our first night. We looked up to find the closest location and found this one. What we didn’t know it’s only a partial Swiss Chalet as it’s split with Harvey’s. What’s annoying when I was looking for allocation nothing online stated it’s split. Even the online photo only shows a Swiss Chalet. I’ve attached a picture of what it really looks like. Also because it’s shared it has a very limited menu. My colleague ordered a 1/4 chicken with baked potato. As you can see the wing was burnt. My other colleagues ordered the spring rolls. When arrived they looked like something from a frozen appetizer nothing like the Swiss chalet spring rolls as you can see from my photo. They were gross and not eaten. The staff stated they come from the freezer and not made onsite, which the menu says they are made fresh at the store. The staff were friendly but busy and tables were needing attention. I’m all for the shared use but be upfront. Let the customer know you have a limited menu. If you are looking for will service and full menu, avoid this location.
- SOStephen O'MaraOct 30, 20255.0This was a rather unique pairing of Harvey's and Swiss Chalet under one roof and I haven't encountered that before. I was there around 2:00 p.m. on a Wednesday. I ordered a chicken dinner from Swiss Chalet and a milkshake from Harvey's. You can order from either one or both and pay for it easily at one till. The service was fast and my order was correct when I received it. Both staff members who served me were smiling, helpful, and friendly. It is in a busy location and parking was a bit difficult, but not bad enough to deter me from going there again. Based on my experience, I would recommend this location.
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 17004 107 Ave NW, Edmonton offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Edmonton - 107 Ave NW's <a href="https://www.swisschalet.com/en/menus/delivery/store-1713/ab/edmonton/17004-107-ave-nw.html">delivery menu here</a>.
Does Swiss Chalet Edmonton - 107 Ave NW offer takeout?
Yes, Swiss Chalet® Edmonton - 107 Ave NW offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Edmonton - 107 Ave NW's <a href="https://www.swisschalet.com/en/menus/takeout/store-1713/ab/edmonton/17004-107-ave-nw.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Edmonton - 107 Ave NW?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Edmonton - 107 Ave NW offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is Swiss Chalet at 17004 107 Ave NW in Edmonton currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Edmonton - 107 Ave NW location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Edmonton - 107 Ave NW Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 17004 107 Ave NW in Edmonton is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 17004 107 Ave NW, Edmonton offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the opening hours of Swiss Chalet at 17004 107 Ave NW, Edmonton?
Swiss Chalet is open every day from 10:00 AM to midnight.
Does Swiss Chalet at 17004 107 Ave NW, Edmonton offer delivery and how can I order?
Yes, delivery is available. You can place your order online at https://order.swisschalet.com/ or through the Swiss Chalet mobile app.
Can I get takeout from Swiss Chalet Edmonton - 107 Ave NW?
Yes, takeout is offered. Orders can be placed online, via the mobile app, or by calling the restaurant directly.
Are there any special deals or promotions currently available at Swiss Chalet Edmonton - 107 Ave NW?
Yes, various deals including limited-time promotions and family meal offers are available. Check the Specials & Deals page on the website for more details.
Is Swiss Chalet at 17004 107 Ave NW in Edmonton hiring?
Yes, you can find information about joining the team on the Swiss Chalet careers site.
Does Swiss Chalet Edmonton offer vegetarian or gluten-friendly menu options?
Yes, vegetarian options are available. Please refer to the Nutrition & Allergy Guide on the website for specific dietary information.
Is Swiss Chalet at 17004 107 Ave NW a Canadian-owned business?
Yes, Swiss Chalet is proudly Canadian since 1954 and this location is locally owned and operated by Canadian franchisees.
What family-friendly amenities are available at Swiss Chalet Edmonton - 107 Ave NW?
The restaurant welcomes families and children, offers a children's menu, and has Braille menus available for guests with vision impairments.
What nearby restaurants can I visit before or after dining at Swiss Chalet?
Nearby options include Harvey's, Ngự Bình Vietnamese Cuisine, Manila Grill Restaurant, and Dim Sum Delight Chinese Cuisine, providing a variety of cuisine choices close to Swiss Chalet.
Are there any nearby places of interest suitable for families visiting Swiss Chalet?
Yes, families can visit the Hide N Seek Indoor Playground & Cafe nearby, a great spot for children to play and relax before or after your meal.