Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Edmonton Subway® Restaurant at 6621-25 Ave SW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; while some employees received praise for their friendliness and efficiency, others were criticized for rudeness and lack of attention.
Food Quality
Several reviews highlighted issues with food quality, including stale bread, insufficient toppings, and instances of food poisoning.
Cleanliness
The cleanliness of the restaurant received positive remarks, but there were also complaints about unsanitary conditions and spoiled ingredients.
Staffing Issues
Many customers noted that the location is often understaffed, leading to long wait times and overwhelmed employees.
Order Accuracy
There were multiple complaints regarding incorrect orders, missing items, and poor handling of online orders.
JR
Jass Ramgharia
3 days ago
5.0
“Excellent service and quality. The staff maintains great hygiene standards and prepares the food with care. The store is well-organized and the atmosphere is pleasant. Always a positive experience here.”
RS
Ranjeet Singh
5 days ago
1.0
I usually enjoy coming here, but tonight was wild for the wrong reasons. The place was packed, the dinner rush was in full swing, and the manager thought it was a great idea to have only one staff member on shift.
The girl working was doing everything she possibly could taking orders, making subs, cashing people out, trying to keep the line moving and you could see she was overwhelmed because she was basically running the entire store by herself. She handled it like a champ, but she should never have been put in that position.
This isn’t a staffing issue, it’s a management issue. Dinner time is always busy. Schedule properly. Support your staff. Don’t leave one person to carry the whole store while customers wait in a long line.
SJ
Sonam Janjua
6 days ago
5.0
The girl working at Subway today was amazing. She was polite, patient, and paid attention to every detail while preparing my order. Her customer service made my visit so much better. Thank you for the great experience!!!
AN
Aisha Anwar Niti
Nov 7, 2025
5.0
I really enjoy dining at Subway! The best part is being able to customize your sandwich exactly how you like it, with plenty of fresh veggies and tasty sauces. The staff are usually very friendly and efficient, making the ordering process quick and smooth. It’s a great option when you want a healthy, satisfying meal without the wait. Plus, their variety of breads and fillings keeps things interesting every time. Perfect for a casual lunch or quick dinner!
DD
Deeba
Nov 6, 2025
5.0
I had an excellent experience today thanks to Amrit. She was friendly, patient, and very professional while preparing my order. She made my sandwich with great care, paid attention to every detail, and made sure everything was fresh and perfect. Her positive attitude and customer service truly stand out.she always keeps smile on face no matter how busy is it
Subway is lucky to have someone like Amrit on their team!
What are the operating hours for this Subway restaurant in Edmonton?
The Subway at 6621-25 Ave SW is open Monday to Friday from 7:00 AM to 10:00 PM, Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM.
Does this Subway location serve breakfast?
Yes, this Subway serves breakfast along with lunch and dinner.
What payment methods does this Subway accept?
This location accepts American Express, Discover, Mastercard, and Visa credit cards.
Can I order food online or through an app from this Subway?
Yes, you can place orders quickly and easily through the Subway app or online via their menu page.
Does this Subway offer delivery or curbside pickup?
This Subway location does not offer delivery or curbside pickup but you can visit the restaurant to dine in or take out.
Is catering available at this Subway restaurant?
Yes, catering services are offered to assist with your event needs.
What type of food can I expect at this Subway?
Expect fresh sandwiches including Footlongs, 6" subs, wraps, salads with fresh cut vegetables, protein options, fresh-baked bread, and cookies.
Is this Subway location open year-round?
Yes, this Subway in Edmonton is currently open and not closed.
Where can I find a pet store near this Subway?
Pet Valu locations are nearby this Subway, so after your meal, you can easily visit for any pet supplies you might need.
Are there other dining options close to this Subway in Edmonton?
Nearby dining options include Papa Johns Pizza for pizza lovers and Dairy Queen Grill & Chill for fast food and ice cream treats.
Are there any health or wellness services near this Subway?
Yes, you can find Massage Experts and Orchards Smiles Dental close by, ideal for wellness and dental care needs after grabbing a meal.