Subway

3.5
183 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Edmonton Subway® Restaurant at 6621-25 Ave SW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inNot available
  • DeliveryNot available
  • Curbside pickupNot available
  • Drive-throughNot available

Location

Subway
6621-25 Ave SW, Edmonton, AB
T6X2Z3, Canada

Hours

Reviews

3.5
183 reviews
5 stars
103
4 stars
11
3 stars
5
2 stars
6
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their friendliness and efficiency, others were criticized for rudeness and lack of attention.

Food Quality

Several reviews highlighted issues with food quality, including stale bread, insufficient toppings, and instances of food poisoning.

Cleanliness

The cleanliness of the restaurant received positive remarks, but there were also complaints about unsanitary conditions and spoiled ingredients.

Staffing Issues

Many customers noted that the location is often understaffed, leading to long wait times and overwhelmed employees.

Order Accuracy

There were multiple complaints regarding incorrect orders, missing items, and poor handling of online orders.
  • JR
    Jass Ramgharia
    3 days ago
    5.0
    “Excellent service and quality. The staff maintains great hygiene standards and prepares the food with care. The store is well-organized and the atmosphere is pleasant. Always a positive experience here.”
  • RS
    Ranjeet Singh
    5 days ago
    1.0
    I usually enjoy coming here, but tonight was wild for the wrong reasons. The place was packed, the dinner rush was in full swing, and the manager thought it was a great idea to have only one staff member on shift. The girl working was doing everything she possibly could taking orders, making subs, cashing people out, trying to keep the line moving and you could see she was overwhelmed because she was basically running the entire store by herself. She handled it like a champ, but she should never have been put in that position. This isn’t a staffing issue, it’s a management issue. Dinner time is always busy. Schedule properly. Support your staff. Don’t leave one person to carry the whole store while customers wait in a long line.
  • SJ
    Sonam Janjua
    6 days ago
    5.0
    The girl working at Subway today was amazing. She was polite, patient, and paid attention to every detail while preparing my order. Her customer service made my visit so much better. Thank you for the great experience!!!
  • AN
    Aisha Anwar Niti
    Nov 7, 2025
    5.0
    I really enjoy dining at Subway! The best part is being able to customize your sandwich exactly how you like it, with plenty of fresh veggies and tasty sauces. The staff are usually very friendly and efficient, making the ordering process quick and smooth. It’s a great option when you want a healthy, satisfying meal without the wait. Plus, their variety of breads and fillings keeps things interesting every time. Perfect for a casual lunch or quick dinner!
  • DD
    Deeba
    Nov 6, 2025
    5.0
    I had an excellent experience today thanks to Amrit. She was friendly, patient, and very professional while preparing my order. She made my sandwich with great care, paid attention to every detail, and made sure everything was fresh and perfect. Her positive attitude and customer service truly stand out.she always keeps smile on face no matter how busy is it Subway is lucky to have someone like Amrit on their team!

Frequently Asked Questions About Subway

What are the operating hours for this Subway restaurant in Edmonton?

The Subway at 6621-25 Ave SW is open Monday to Friday from 7:00 AM to 10:00 PM, Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM.

Does this Subway location serve breakfast?

Yes, this Subway serves breakfast along with lunch and dinner.