Subway

3.2
161 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Edmonton Subway® Restaurant at 5049 Mullen Road NW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Drive-throughNot available

Location

Subway
5049 Mullen Road NW, Edmonton, AB
T6R 0S9, Canada

Hours

Reviews

3.2
161 reviews
5 stars
77
4 stars
10
3 stars
3
2 stars
8
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service from staff members like Monali and Dilpreet, while others reported rude and dismissive behavior from some employees.

Food Quality

The quality of food received mixed reviews; while some customers enjoyed fresh and tasty sandwiches, others complained about stale bread, incorrect orders, and unsanitary conditions.

Staffing Issues

Several reviews highlighted concerns about understaffing during peak hours, leading to long wait times and poor service experiences.

Cleanliness

There were reports of unsanitary practices, such as employees not changing gloves after handling cash and food, which raised health concerns among customers.

Overall Experience

While some customers had positive experiences and expressed a desire to return, others vowed never to return due to poor service and food quality.
  • PP
    Percy
    1 day ago
    5.0
    I've been to this subway many times. Almost everytime, its Monali greeting us. Shes an absolute delightful and hard worker, I will definitely come back many many times. Great subway 🥪
  • BB
    Brielle
    Nov 7, 2025
    5.0
    the staff was incredibly nice especially dilpreet the food was delicious
  • AS
    Ahad Syed
    Nov 2, 2025
    5.0
    There was a new person there today, she was really kind and made a delicious sandwich!
  • SS
    Shailen Shah
    Oct 31, 2025
    5.0
    Today I and wife were craving for something healthy and Subway on Mullen called our name. We stopped there and ordered our favourite veggie subway with loaded veggies. The experience at this location was a fabulous. We were helped by lady, Monali who was so helpful and knew her profession in creating a delicious sandwich. She had a best customer service with very welcoming smile and with positive energy. Monali Handles clients in very unique way and always makes them come back. We have been helped by her several times and never got turned down with service. Please try Subway on Mullen Road in the plaza across the gas station. I promise you all will love her service & friendliness. Thank you Monali for your continue hospitality. 🙏🏼
  • KL
    Kai Lyons
    Oct 28, 2025
    4.0
    Besides the lack of workers (sometimes only one person working during peak hours, although seems to have gotten a bit better), this location has always treated me well. I usually order online and the sandwiches are always made correctly and promptly.

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 5049 Mullen Road NW?

The Subway restaurant is open from 8:00 AM to 11:00 PM Monday through Saturday, and from 8:00 AM to 10:00 PM on Sunday.

Does this Subway location offer pickup and delivery services?

Yes, this location offers both in-store pickup and curbside pickup services.