Subway

3.7
372 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Edmonton Subway® Restaurant at 8022 118th Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
8022 118th Ave, Edmonton, AB
T5B 0R8, Canada

Hours

Reviews

3.7
372 reviews
5 stars
185
4 stars
61
3 stars
40
2 stars
8
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff received praise for being friendly and helpful, while others were criticized for rudeness and unprofessional behavior.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and delicious meals, while others reported stale ingredients and poorly made sandwiches.

Cleanliness

Cleanliness is a concern; several reviews mentioned dirty tables and unsanitary conditions, particularly regarding the washroom facilities.

Staff Attitude

Staff attitude varies significantly; some employees are noted for their kindness and professionalism, while others displayed hostility and lack of care.

Management Issues

Management appears to be a problem, with reports of ineffective handling of customer complaints and poor staff training.
  • SR
    Steven F Redfearn
    Oct 23, 2025
    1.0
    What a horrible situation these guys put us in disabled. Wife couldn't use the washroom because the staff member wanted her to pay something to to use the washroom and she has Ms and is disabled so we left and we went next door to a sumo Japanese restaurant and they let us use the washroom and then we bought food after and give him a $5 tip. What a horrible experience at this dive above Subway staff. Standing around doing nothing. One person in the place and that's why they have no business. Horrible service will never return
  • AG
    Asrat Gebrekierstose
    Oct 3, 2025
    5.0
    I was served by a great woman name Simarjit, kind and professional she went above and beyond to meet our expectations! Heartfelt service from Simarjit
  • SD
    Simon Dejong
    Oct 2, 2025
    5.0
    I stopped in to grab food for me and my pops and we met mista working here, he got our food immediately and was one of the nicest people I have met in the customer service industry. I hope I bump into him again here. Awesome
  • DD
    Darnell
    Sep 30, 2025
    3.0
    The girl who made my food was wonderful. However everyone else including when I called the site supervisor I heard laughter. Extremely unprofessional especially bringing down someone who is trying to learn. Highly unrecommented!!!
  • LK
    Layla Krush
    Sep 15, 2025
    5.0
    I had my first breakfast sandwich and it was delicious...

Frequently Asked Questions About Subway

What are the operating hours of the Subway location at 8022 118th Ave in Edmonton?

This Subway restaurant is open Monday to Friday from 8:00 AM to 11:00 PM, Saturday from 9:00 AM to 11:00 PM, and Sunday from 9:00 AM to 10:00 PM. On November 11, 2025, it will be open from 10:00 AM to 9:00 PM.

Does this Subway offer in-store pickup service?

Yes, this Subway location offers in-store pickup for your convenience.