Subway

3.8
661 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Edmonton Subway® Restaurant at 10862 170th St Street NW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
10862 170th St Street NW, Edmonton, AB
T5S 2H7, Canada

Hours

Reviews

3.8
661 reviews
5 stars
303
4 stars
151
3 stars
76
2 stars
31
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, particularly highlighting individual employees like Yen and Raj for their excellent service.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed fresh ingredients, others reported issues with stale bread and poor portioning.

Cleanliness

The restaurant was frequently noted for its cleanliness, with several reviews mentioning well-maintained dining areas and bathrooms.

Order Accuracy

There were multiple complaints about incorrect orders and insufficient toppings, indicating a need for improvement in order accuracy.

Temperature Issues

A significant concern was raised regarding the heating system, which left customers uncomfortable during extreme cold weather.
  • KS
    Kuldeep Singh
    Dec 30, 2025
    5.0
    Great customer service by Raj. Always has a smile on her face and greets you nicely. Clean and fresh food. Would definitely recommend.
  • TW
    Tim Wellsby
    Dec 27, 2025
    1.0
    This place is a rip-off!!! We ordered through an app. Charged for double meat but didnt get it. Bread was crusty and crumbled, so obviously at least a day old, not fresh. Smallest amount of toppings. Sauce all over the bun. Absolutely ridiculous.
  • PG
    Pawan Garwal
    Dec 22, 2025
    1.0
    I had a very uncomfortable and concerning experience at this Subway® location in Edmonton. The heating system was not working, and with outside temperatures around -25°C, it was extremely difficult for customers to sit inside or even stand comfortably to place an order. The cold inside felt almost the same as being outdoors. What’s even more worrying is that employees are expected to work in these conditions. This is not just uncomfortable—it’s potentially dangerous. Prolonged exposure to such cold can cause serious health issues, including numbness, poor circulation, and increased risk of illness. No one should be serving food or handling customers while struggling to stay warm. Customers were rushing their orders because of the cold, seating was practically unusable, and the overall experience was very poor. A restaurant should provide a safe and warm environment, especially during extreme winter conditions like this, which are common in Edmonton. I strongly urge management and Subway® corporate to address this issue immediately. If heating is not functional, the store should not be operating, for the safety of both customers and staff. This situation shows a lack of concern for basic health, safety, and customer experience. Very disappointing.
  • AA
    August
    Dec 18, 2025
    2.0
    This subway is great, usually, the staff are super nice, but they screwed up my order so bad, I asked for extra pickles and onions, crispy onions, cheese, banana peppers, but there is no cheese, no extra pickles, no crispy onions, no banana peppers it’s dry, it’s untoasted, it’s almost like they didn’t even read my order. I feel like my money has been wasted. I’m absolutely furious. Customers don’t come to you for you guys to make whatever you want and ignore the order, i wanted what I ordered and I’m pissed I wasted my money on a sandwich I don’t even want.
  • AN
    Ashleigh Nygaard
    Dec 16, 2025
    5.0
    Late night takeout guy he needs a raise he's the best worker he works hard to give the customers what they want and they exceed their expectations a thousand percent I will recommend this play everytime time

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

This Subway restaurant is located at 10862 170th St Street NW, Edmonton, AB, T5S 2H7, Canada within the Coast Home Centre.

What types of meals are served at this Subway location?

They serve breakfast, lunch, and dinner meals.