Subway

3.4
285 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Edmonton Subway® Restaurant at 1121 Windermere Way brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1121 Windermere Way, Edmonton, AB
T6W 2P3, Canada

Hours

Reviews

3.4
285 reviews
5 stars
129
4 stars
39
3 stars
19
2 stars
15
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being friendly and attentive, many reviews highlighted rude and unprofessional behavior from staff.

Food Quality

Several customers reported issues with food quality, including missing ingredients, poor portion sizes, and unsanitary conditions.

Cleanliness

Multiple reviews mentioned cleanliness issues, including dirty tables and insects in the restaurant, which negatively impacted the dining experience.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and overall dissatisfaction with the food preparation.
  • SR
    Sonic Reignbough
    Jan 3, 2026
    2.0
    The woman who served me did amazing. But management needs to do better, this poor woman was left alone during dinner rush, baking, helping customers and doing uber orders alone. Hire more people or step up
  • MP
    Mathi Pebdani
    Jan 2, 2026
    1.0
    I went to this subby but the lady was very rude and she was talking like barking, i donnot go there anymore. Her name was Chhavi or something like that.
  • LF
    Lucas Fedorchuk
    Dec 31, 2025
    2.0
    Can't get an order right. Paid for Ketchup chips, they gave me Fries and gravy chips. Also didn't bother to toast it as indicated.
  • RF
    Rebecca Francis
    Dec 28, 2025
    1.0
    I had one of the worst customer service experiences I’ve ever had at Subway. I placed an online order and when I arrived, Lovespreet was extremely rude and refused to make my order. Despite showing clear proof of purchase, they would not prepare the food or issue a refund. The coworker working alongside her was also extremely rude and unhelpful. Neither of them offered any assistance or solutions—just attitude and dismissal. I was essentially told “too bad” after paying for food I never received. This location shows zero accountability, zero customer service, and zero care for customers. Being treated this way after already paying is unacceptable. I will not be returning and strongly suggest others think twice before ordering online from this Subway.
  • JZ
    Jose Zapata
    Dec 16, 2025
    1.0
    Asides from the fact that this location does not accept 50 or 100 dollars bills, the staff is extremely rude and unprofessional. No customer service experience whatsoever. I recommend avoiding this location.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 1121 Windermere Way?

Subway at 1121 Windermere Way is open from 7:00 AM to midnight Monday through Friday, 8:00 AM to midnight on Saturday, and 8:00 AM to 10:00 PM on Sunday.

What meal times are served at this Subway location?

This Subway location serves breakfast, lunch, and dinner.