Subway

3.3
210 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Edmonton Subway® Restaurant at 7627 38th Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
7627 38th Ave, Edmonton, AB
T6K 3Y7, Canada

Hours

Reviews

3.3
210 reviews
5 stars
83
4 stars
38
3 stars
19
2 stars
4
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly the owner, leading to a negative customer experience.

Food Quality

Many customers reported unsatisfactory food quality, including stale bread, incorrect orders, and concerns about hygiene.

Cleanliness

Several reviews mentioned unsanitary conditions, including issues with food handling and cleanliness of the establishment.

Management Issues

Frequent complaints about management practices, including refusal to honor coupons and poor handling of customer complaints.

Mixed Experiences

While some customers praised the service and food, the overall sentiment was largely negative, indicating a decline in standards.
  • MB
    Melanie Boles
    1 day ago
    1.0
    Ordered a new BLT snackwich asked for extra tomatoes, she said NO they have a standard 3, it's a small bun...worst service ever....Mr Sub will let me have as many tomatoes as I want...Will never be back
  • J2
    J Petersen Mom 2.0
    Dec 25, 2025
    1.0
    Good
  • GG
    Gursahib Gill
    Dec 3, 2025
    1.0
    Very unprofessional staff specially a lady . She’s prepared my sub but my sub is shit m never 👎🏽 eat sub like this .. 10/1
  • HM
    Huda MAHMOOD
    Nov 16, 2025
    1.0
    The workers was super rude and the food was disgusting never coming back I don’t recommend
  • RR
    Riley
    Nov 12, 2025
    1.0
    Worst subway in town. If you look up the health inspection reports of this place you will see they have cockroaches in their history. The owner & her family work this subway themselves & always make me feel unwanted & unwelcome. I always have to repeat what i want on my sub up to 5 or 6 times. The owner took my meat out of the oven early & it was still cold so she scrapped it off the sub & put it back in the oven. Another time i was waiting in line & someone came out of the bathroom & the old female owner told me he was here first & served him before me.

Frequently Asked Questions About Subway

What types of pickup services does the Subway at Millbourne Market Mall offer?

This Subway location offers both in-store pickup and curbside pickup services for your convenience.

Where is the Subway restaurant at Millbourne Market Mall located?

It is located at 7627 38th Ave, Bay S135, Edmonton, AB T6K 3Y7, inside Millbourne Market Mall.