Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Edmonton Subway® Restaurant at 15053 Stony Plain Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with reports of rude staff, lack of attention to orders, and dismissive attitudes towards customers.
Food Quality
Many customers expressed dissatisfaction with the quality and portion sizes of the food, noting that sandwiches were often made with insufficient toppings and stale ingredients.
Cleanliness
While some reviews praised the cleanliness of the location, others reported unsanitary conditions, including dirty areas and improper food handling practices.
Inconsistent Experience
Customers reported a wide range of experiences, with some praising specific staff members for excellent service while others had negative encounters with different employees.
Pricing Issues
Several reviews mentioned high prices and dissatisfaction with the value received, particularly when using coupons or promotions.
FF
Freedom Fries
Nov 10, 2025
1.0
Hardly put anything on the sandwich. Would not order from them again.
KH
Kyle Harris
Oct 6, 2025
1.0
Told me no when I asked for veggies on my breakfast sandwich. Same sandwich I get in every location in Edmonton. Also prices are highest in city. Dont back this owner.
SH
Scott Harris
Oct 6, 2025
1.0
Cheap on veggies. Higher prices than other subways.
CC
Cindy Condon
Sep 18, 2025
1.0
2 yrs ago this place was a great place to get a quick sandwich.
Now….. STAY AWAY!!!!!!!!!
No make that RUN, RUN, RUN AS FAST AS YOU CAN FROM T.H.I.S. LOCATION!!!!!!!!!
That’s the Jasper Gates Subway on the south side of Stony Plain Rd between 150 St & 151 St.
New owner/manager counter person is a
M.O.N.S.T.E.R. Rude, abusive and CHEAP!! Subway reimburses their stores for coupons and sales.
1st - no soup- they’d run out
2nd - no cheese and herb bread, actually said white only but they did have multi grain - again, because they’d run out
Used a coupon, he put less than half the meat on and only half the cheese. I didn’t say anything, just waited to see what he would do. He pretended like he was playing by the rules. Ha!! Asked for bacon to be crispy and grease absorbed by paper towel. He tried to act like he didn’t know what we meant. When I explained he mocked me like I was the ignorant boobie. When I asked for double tomato he added A single, small slice. When I said “double” he flipped out said he’d already given me double. At that I said that the sub came with double cheddar and he’d barely put on half that he yelled that it was because they were out of cheddar.
3rd - out of cheddar - so it’s ok to give you less than half of the cheaper crap cheese
Too bad google only allows one star or more ratings this place should be minus 5. Not going back. Took pics of the MEATLESS turkey club with bacon. Paid $20 for a foot long plus 6” that had 6 HALF slices of turkey, 6 HALF slices of ham and 5 strips of bacon - that was over the foot long and the 6” altogether -and only a half serving of cheese instead of the double cheddar. The foot long should have had 6 FULL slices of turkey, same for ham and 4 slices of bacon and double cheddar plus veg and sauce. Took multiple pics of EMPTY sandwich.
See them 👇🏻
BW
Bruce Wayne
Sep 6, 2025
1.0
Went in with a coupon and was treated bad , gave me less cheese then normal And less meat then normal, when I asked for more veggies he said no.
I then asked him if the reason was because I had a coupon he said yes and told me that I was getting a deal because of the coupon and I shouldn't expect extra anything.
I then asked him why would I come back if I am treated this way and he said he didn't care if I came back or not.
I will not be going back to that location.
In my opinion you should not visit this location.
The Subway restaurant is located at 15053 Stony Plain Rd, Unit C153, Edmonton, AB, T5P 4W1, inside Jasper Gates Shopping Centre.
What are the operating hours for this Subway location?
The Subway is open from 9:00 AM to 9:00 PM Monday through Friday, 10:00 AM to 9:00 PM on Saturday, and 10:30 AM to 8:00 PM on Sunday.
Does this Subway offer pickup and delivery services?
Yes, this Subway offers in-store pickup and curbside pickup services.
Can I place an order online for this Subway location?
Yes, you can order online through their menu at https://subway.com/en-ca/restaurant/27250-0/menu.
What payment options are accepted at this Subway?
This Subway accepts American Express, Discover, MasterCard, and Visa.
Does this Subway location offer catering services?
Yes, the Subway provides catering services to assist with your needs.
Is dine-in available at this Subway?
Yes, this Subway location serves dine-in customers.
What nearby restaurants can I visit along with Subway?
You can visit nearby Vietnamese restaurants such as Pho Binh Vietnamese Restaurant and Pho Number 1, as well as Little Caesars Pizza for more dining options.
Are there fitness centers near the Subway at Jasper Gates Shopping Centre?
Yes, Orangetheory Fitness Jasper Gates is a nearby gym and sports venue you can visit for active lifestyle needs.
What other services are available near the Subway at Jasper Gates Shopping Centre?
Nearby services include Beltone Hearing Centre for audiology needs, various real estate agents like Jerry Aulenbach, MashalHomes, and Colleen Roenspies, as well as Dollarama for discount shopping and Glow Garden Centre for nursery and gardening supplies.